Review on Swampmaster
05-15-2003 | 04:02 AM
#1
Thread Starter
Joined: Feb 2003
Posts: 6
Likes: 0
From: Camp Wood Texas USA
Review on Swampmaster
O.K. JeffB
Please post a dissertation on CSS bows in general (Swampmaster in particular). Unknown entity out in West Texas. Lot' s of money for an unknown species.
Thanks
Drat25
05-15-2003 | 04:41 AM
#2
Nontypical Buck
Joined: Feb 2003
Posts: 3,058
Likes: 0
From: CT, USA
RE: Review on Swampmaster
Drat,
Heh. I have tried numerous times over the past four years via email & one phonecall just to get some product info from CSS, and even inquired into their co-op shooter program at times in the past.
I have never received a returned email or a catalog.
I keep hearing how busy they are, and how small they are, and they cannot possibly answer all their emails, etc from thier customers and co-op shooters, and have even seen Chuck Nease post a few times over on the Bowsite and Archerytalk for damage control over the years. All manner of excuses for completely ignoring people.This kind of lack of service was very similar with his Chuck' s first company, Mountaineer Archery. IMO, If you have an email contact on your website, then you best be prepared to use it.
I' ve handled some of the early models (system), and though put together well, I was not that impressed otherwise. Since they don' t seem to want any new business, I' ve not been able to procure a newer model for evaluation. And honestly at this point I' m not sure I really care if I do. There are so many manufacturers making really good products these days, I' m not sure why I would want to jump through hoops just to get a bow from CSS. If I happen across one in a shop somewhere (unlikely, no dealers within several hours of me) perhaps I' d pick one up if it impressed me sufficiently.
Heh. I have tried numerous times over the past four years via email & one phonecall just to get some product info from CSS, and even inquired into their co-op shooter program at times in the past.
I have never received a returned email or a catalog.
I keep hearing how busy they are, and how small they are, and they cannot possibly answer all their emails, etc from thier customers and co-op shooters, and have even seen Chuck Nease post a few times over on the Bowsite and Archerytalk for damage control over the years. All manner of excuses for completely ignoring people.This kind of lack of service was very similar with his Chuck' s first company, Mountaineer Archery. IMO, If you have an email contact on your website, then you best be prepared to use it.
I' ve handled some of the early models (system), and though put together well, I was not that impressed otherwise. Since they don' t seem to want any new business, I' ve not been able to procure a newer model for evaluation. And honestly at this point I' m not sure I really care if I do. There are so many manufacturers making really good products these days, I' m not sure why I would want to jump through hoops just to get a bow from CSS. If I happen across one in a shop somewhere (unlikely, no dealers within several hours of me) perhaps I' d pick one up if it impressed me sufficiently.
05-21-2003 | 08:37 AM
#3
Joined: Feb 2003
Posts: 82
Likes: 0
From:
RE: Review on Swampmaster
Drat,
I am a part owner of an archery shop in Indiana. We are a CSS dealer. Let me first respond to JeffB. CSS is still a small bow company. Chuck Nease and his wife Peggy are usually the only people in the shop. It is very hard for them to respond to all the inquiries made to them. I am not offering an excuse for them, just a reason why you may have not received any follow up to your inquiry. If you call the factory, leave a message on the answering machine and you will receive a call back. I called yesterday and left a message and my call was returned within the hour. Chuck and Peggy provide excellent customer support. We have been a dealer with CSS for 5 years and we have no complaints. They treat us very well and are committed to our customers satisfaction. Believe me, they do their best to accomodate everyone that requests information.
As for the Swampmaster, you will not find a better built bow. It is a short ATA bow. It starts at 32" to 36" ATA. It is very forgiving for a short bow. It is also very fast. I have one that shoots 310fps at 65#, 28" draw. Each bow is custom built to the shooter (at no extra cost) and is thoroughly checked before it leaves the factory. Chuck Nease is a avid hunter and national champion. He knows what goes into making a bow for the shooter and hunter. I would put this bow against any bow on the market for durability and accuracy. If either you or JeffB have a question and you do not want to call the factory, feel free to call our archery shop, toll free, at 866-438-4478. Ask for Wayne, Tony, or Doug. The best time to reach one of us is in the evenings from 5:00 p.m. to 9:00 p.m. or on Saturday from 11:00 to 5:00 p.m. You can also call the factory at 888-522-4659 or visit their web site at www.customshootingsystems.com
Good shooting
Wayne
I am a part owner of an archery shop in Indiana. We are a CSS dealer. Let me first respond to JeffB. CSS is still a small bow company. Chuck Nease and his wife Peggy are usually the only people in the shop. It is very hard for them to respond to all the inquiries made to them. I am not offering an excuse for them, just a reason why you may have not received any follow up to your inquiry. If you call the factory, leave a message on the answering machine and you will receive a call back. I called yesterday and left a message and my call was returned within the hour. Chuck and Peggy provide excellent customer support. We have been a dealer with CSS for 5 years and we have no complaints. They treat us very well and are committed to our customers satisfaction. Believe me, they do their best to accomodate everyone that requests information.
As for the Swampmaster, you will not find a better built bow. It is a short ATA bow. It starts at 32" to 36" ATA. It is very forgiving for a short bow. It is also very fast. I have one that shoots 310fps at 65#, 28" draw. Each bow is custom built to the shooter (at no extra cost) and is thoroughly checked before it leaves the factory. Chuck Nease is a avid hunter and national champion. He knows what goes into making a bow for the shooter and hunter. I would put this bow against any bow on the market for durability and accuracy. If either you or JeffB have a question and you do not want to call the factory, feel free to call our archery shop, toll free, at 866-438-4478. Ask for Wayne, Tony, or Doug. The best time to reach one of us is in the evenings from 5:00 p.m. to 9:00 p.m. or on Saturday from 11:00 to 5:00 p.m. You can also call the factory at 888-522-4659 or visit their web site at www.customshootingsystems.com
Good shooting
Wayne
