txjourneyman

My On Time Big Boy feeder that has been in the woods for about 2 months broke down. That is the shortest life I have ever gotten from a feeder. What a peice of junk. I will replace it soon and you can bet it won't be the same brand. I followed all instructions and this equipment was not abused, (although it may be now),and still it broke down this fast. I may make an attempt to get on time to make things right or I may just throw it in the trash. I'll be buying a Moultrie this evening.
For those who wish to cry foul about a feeder, it is legal here and I don't shoot over it. It is a managment tool.

steerwrestler

on time is a lifetime warrnty feeder call them or send it to them they will eather fix it or send you a new one

txjourneyman

It was the motor that went bad. I pulled it out and installed a new one I got from Graingers. I don't have 3 months to wait for a warranty repair. I also won't be buying any more On Time products.

deer_hunter24

this is kinda off the subject of what you guys where talking about but I just bought some C'mere Deer and i put some down waited about 3-5 days came back and i didn't see any results. i bought the powder form and just put some in a pile on the ground. when i came to check it the greass wasn still there like nothing even touched it. there was no sign of any deer there. did i do something wrong or what.

YooperMike

I use On TIme and I broke something on one of ours and they sent me the part within 2 days, before I even sent teh broken one back. I would try them at least just to let them know what happened. I'm sure they didn't intentionally rig your feeder so that it broke in two months, and the rest of their feeders haven't all broken. Mine is going on 3 years. Something breaks and now the whole company is junk?

Red Boar

"use On TIme and I broke something on one of ours and they sent me the part within 2 days, before I even sent teh broken one back. I would try them at least just to let them know what happened. I'm sure they didn't intentionally rig your feeder so that it broke in two months, and the rest of their feeders haven't all broken. Mine is going on 3 years. Something breaks and now the whole company is junk? "

Agreed...you have to give a company's Customer Service Departmenta reasonable chance to help you out before you pronounce their products junk. Most are very interested in maintaining happy customers. If they give you the "too bad" line, let the junk talk begin.

Skitterz

I have a Ontime feeder thats been working fine for over 2 years.One of the little metal metal slinger's on the spinner got bent somehow and they sent me 2 more just in case i had problem's again .

txjourneyman

I called the company and asked if I could get a new motor. I was told I had to return the feeder so they could evaluate the failure. Not good enough for me. I'm glad you guys have had positive experiences with them. My experience has been anything but.

arkansasbowhunter

man you are hard on a company. I have been running 9 ontime feeders for 4 years now and they do break. anything mechanical will break. I always call up lavern at ontime and she sends me the parts I need and I send her the broken part back. you can send the feeder in per instructions with a 10 dollar check to cover shipping only and they will fix it and send it back to you. usually takes 3 weeks for turnaround, sometimes sooner in the off season. I don't understand why you are so peeved if in the instructions they say send it back and when you call em thats what they tell you. No matter what company you deal with if it is under warranty you gotta send it back for them to fix it!!!!!!!!! I don't know what your expectations were but I don't think they are reasonable. Just my 2 cents.

txjourneyman

I guess you're right, I am hard on a company when thier product doesn't hold up for more than a couple of months. I have 2 Moultries that are each over 4 years old with no problems. If Lavern is willing to send parts to one customer and wait for bad parts to be returned why won't she do it for another? Inconsistant customer service is another reason for me to stay away. Thanks for reaffirming my decision.