I use On TIme and I broke something on one of ours and they sent me the part within 2 days, before I even sent teh broken one back. I would try them at least just to let them know what happened. I'm sure they didn't intentionally rig your feeder so that it broke in two months, and the rest of their feeders haven't all broken. Mine is going on 3 years. Something breaks and now the whole company is junk?