CUSTOMER SERVICE- good and bad
02-03-2009 | 11:42 AM
#31
Giant Nontypical
Joined: Dec 2005
Posts: 5,195
Likes: 0
From: PA.
RE: CUSTOMER SERVICE- good and bad
ORIGINAL: sproulman
i sent in my lock to be repaired,that was on jan 24th.
i did not call, just a note why it is breaking my flints badly.
lets see how long it takes to get answer or get it back repaired or not repaired.
in past, they helped me a lot, i bought 3 hawkins .50 cal from them over years.
lets see what happens and i will report on it.
ORIGINAL: rafsob
I always got through to them. My problem was to get them to do the work the right way.
I always got through to them. My problem was to get them to do the work the right way.
i did not call, just a note why it is breaking my flints badly.
lets see how long it takes to get answer or get it back repaired or not repaired.
in past, they helped me a lot, i bought 3 hawkins .50 cal from them over years.
lets see what happens and i will report on it.
well, got my lock back today feb 3rd from THOMPSON.
SENT IN ON JAN24 TH.
that is service
they even thru in new german flint/leather,they are expensive and 4 thimble screws.
thompson has treated me great for 38 years i have dealt with them.
there you have it
