CUSTOMER SERVICE- good and bad
01-24-2009 | 03:02 PM
#1
Thread Starter
Fork Horn
Joined: Nov 2007
Posts: 373
Likes: 0
From: michigan
CUSTOMER SERVICE- good and bad
At the end of Nov. I tore apart the old renegade. In the process, i scewed up my lockplate screw. My fault. Had one H*&^ of a time getting hold of a real person at TC. Finally I got to talk to a real person after 2 wks of trying. Sent in the lock for repair and asked for anew screw. They sent the lock bac repaired w/a screw too small for the threads!! I call,"We will get one out today". that was a month ago. I called 2 wks ago, "we will get one out today" I finally got on Numrich's site Monday afternoon. @ correct lockplate screws showed up today from Numrich!! Tc has let me down![&o][&o]
01-24-2009 | 05:42 PM
#2
Dominant Buck
Joined: Feb 2003
Posts: 21,193
Likes: 0
From: Wisconsin
RE: CUSTOMER SERVICE- good and bad
Maybe this is going to start being the trend. We have had it too good with these companies for too long. I emailed CVA last week for a trigger screw and washer screw and they sent me a schematic of the rifle and an order form. So I cut them a check and mailed it off for the parts I needed.
01-25-2009 | 10:55 AM
#4
Nontypical Buck
Joined: Jan 2008
Posts: 1,408
Likes: 0
From:
RE: CUSTOMER SERVICE- good and bad
ORIGINAL: BIG.PAUL
Dude, that is the same way they treated me when I needed the barrel repalce on my triumph
Dude, that is the same way they treated me when I needed the barrel repalce on my triumph
01-27-2009 | 04:10 AM
#5
Nontypical Buck
Joined: Jan 2008
Posts: 1,408
Likes: 0
From:
RE: CUSTOMER SERVICE- good and bad
Message received from BIG.PAUL:
"NO f--k head I was complaining that when I called T/C and left 5 messages and was on hold for forever and a day that no one would return a call.
Keep ypur childish coments to your self and and when you don't know what the f--k your talking about just shut up and keep coloring!!"
Paul, your unreasonableness is well--recognized here, go back and look at your complain thread and the comments made.
This message is amusing...are you self-aware enough to recognize the irony of calling someone childish when you have to use the "f" word in each sentence to make your point?
"NO f--k head I was complaining that when I called T/C and left 5 messages and was on hold for forever and a day that no one would return a call.
Keep ypur childish coments to your self and and when you don't know what the f--k your talking about just shut up and keep coloring!!"
Paul, your unreasonableness is well--recognized here, go back and look at your complain thread and the comments made.
This message is amusing...are you self-aware enough to recognize the irony of calling someone childish when you have to use the "f" word in each sentence to make your point?
01-27-2009 | 04:40 AM
#6
Nontypical Buck
Joined: Feb 2003
Posts: 2,164
Likes: 0
From: Moravia NY USA
RE: CUSTOMER SERVICE- good and bad
People need to know the same rules for posting apply to PM's as well.
Not that difficult to express oneselve without profanity (not that I don't know how
).
Steve
Not that difficult to express oneselve without profanity (not that I don't know how
).Steve
01-27-2009 | 03:21 PM
#10
Giant Nontypical
Joined: Dec 2005
Posts: 5,195
Likes: 0
From: PA.
RE: CUSTOMER SERVICE- good and bad
ORIGINAL: cayugad
Maybe this is going to start being the trend. We have had it too good with these companies for too long. I emailed CVA last week for a trigger screw and washer screw and they sent me a schematic of the rifle and an order form. So I cut them a check and mailed it off for the parts I needed.
Maybe this is going to start being the trend. We have had it too good with these companies for too long. I emailed CVA last week for a trigger screw and washer screw and they sent me a schematic of the rifle and an order form. So I cut them a check and mailed it off for the parts I needed.
it has price list of every part on my gun.