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Old 02-03-2009 | 11:42 AM
  #31  
sproulman
Giant Nontypical
 
Joined: Dec 2005
Posts: 5,195
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From: PA.
Default RE: CUSTOMER SERVICE- good and bad

ORIGINAL: sproulman

ORIGINAL: rafsob

I always got through to them. My problem was to get them to do the work the right way.
i sent in my lock to be repaired,that was on jan 24th.

i did not call, just a note why it is breaking my flints badly.

lets see how long it takes to get answer or get it back repaired or not repaired.

in past, they helped me a lot, i bought 3 hawkins .50 cal from them over years.

lets see what happens and i will report on it.

well, got my lock back today feb 3rd from THOMPSON.

SENT IN ON JAN24 TH.

that is service

they even thru in new german flint/leather,they are expensive and 4 thimble screws.

thompson has treated me great for 38 years i have dealt with them.

there you have it


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