Top calls good Customer service.
05-04-2005, 07:37 AM
#1
Boone & Crockett
Thread Starter
Join Date: Feb 2003
Posts: 19,137
Top calls good Customer service.
I bought some of their mouth calls a few weeks ago,and had one rip right out of the package. Wrote the company an e-mail explaining what happened. Well this is what I recieved back from them the next day.
Charlie,
We hand stretch each of our mouth calls and it is possible that it was stretched too tight causing it to tear. We also stand behind our product 100% against manufacture defects therefore a replacement call will be sent out to you tomorrow. Thank You for purchasing our products and for bringing this matter to our attention. Good Luck this spring and keep in touch with us about your success. Don't forget to send us a picture of your gobbler for our website.
Yours for the sport,
Russ Wagner / TOP CALLS
Charlie,
We hand stretch each of our mouth calls and it is possible that it was stretched too tight causing it to tear. We also stand behind our product 100% against manufacture defects therefore a replacement call will be sent out to you tomorrow. Thank You for purchasing our products and for bringing this matter to our attention. Good Luck this spring and keep in touch with us about your success. Don't forget to send us a picture of your gobbler for our website.
Yours for the sport,
Russ Wagner / TOP CALLS
