I'm writing this to say thanks to Pat and Todd at Bowtech, and Al at Copper John for the great service they've provided over the past two months since I bought my new bow.

I've had my share of questions since I got the Patriot this past January and my inherent compulsiveness to get it just right has generated alot of questions and sometimes a problem or two. These guys have been very helpful thus far and have provided great direct customer service whether it was in helping me obtain the right module or replacing sight pins. The feeling I have that these guys actually give a hoot about their customers will make it easy to make purchases in the future.

I also want to say thanks to anyone whose answered any questions for me regarding archery in general, particularly Frank who's offered up more than just his brain. He's already bailed me out of one crisis and anyone who read my "Lapper" post knows what I mean.

My Bowtech and Copper John purchases were largely based on the customer service "rumors" I read about on this and other boards and I haven't been disappointed.

Thanks!

Fritz

mrfritz I know all to well about customer service with BowTech. It's really nice to be treated like that.It also makes it really tough to go anywhere else ,but when you have top of the line product's to go with customer service second to none why would anyone want to.

nubo

Don't go gettin' all mushy on me...

I am glad I could help out. I guess it does help that you only live a block away.

I think you chose two great companies to work with....that might have something to do with it.

I do wish we saw some of the Copper John reps on the forums more often.

If Copper John's made me a rep, I could make a sight called the Copper John's DeezNutz instead of Dead Nuts!

(I'm really boored this morning at work if you can't tell)

Get back to work slacker! Oh wait.........what am I doing......nevermind.

Join the club..... Can you tell it is Friday?

Just to comment, over the last few years I myself have seen the 'noticeable' deterioration in customer service---very sad!!
It has almost become the 'NORM' around--but fortunately for us, some companies and independant businessmen and businesswomen who have maintained their service to consumers, their performance will stand out.
This of course gives us a great deal of satisfaction, as it seems so long ago we've had the pleasure to be treated like customers.
To the small group who have maintained their service and appreciation to their customers this display will always be recognized and it builds clientele and encourages those of us who understand what customer service is all about.
Speaking for myself--it mean a whole lot and I sincerely wish we could return to those days.
Kudos to those who have kept the tradition and it is my wishes for those who have fallen behind to take notice of the fact that it is the customers who will keep the doors of business open.