This is what I call customer service!
10-23-2006 | 05:44 PM
#1
Thread Starter
Joined: Mar 2004
Posts: 13,082
Likes: 0
From:
This is what I call customer service!
The Magnus line of broadheads continue to amaze me. My second doe of the season really did a job on my Stinger. It bent the ferrule and sheared a blade...Actually, I really think the deer fell on it, but I can't be certain...I digress. I sent Magnus an email concerning that one and another that I ruined on a rock.....They are going to replace BOTH of them, no charge other than my cost to mail them back. That, right there, is impressive.
10-23-2006 | 05:48 PM
#2
Fork Horn
Joined: Dec 2005
Posts: 492
Likes: 0
From: MO
RE: This is what I call customer service!
It is definately ashame most companies in all business areas don't step up like they should. I think everyone needs to speak up when they have experiences like this vs. when we only have difficulties or bad experiences. I am happy with my current broadheads but will keep this is mind if I decide to switch.
10-23-2006 | 06:09 PM
#3
Nontypical Buck
Joined: Feb 2003
Posts: 3,318
Likes: 0
From: Norman OK USA
RE: This is what I call customer service!
ORIGINAL: mobowhuntr
The Magnus line of broadheads continue to amaze me. My second doe of the season really did a job on my Stinger. It bent the ferrule and sheared a blade...Actually, I really think the deer fell on it, but I can't be certain...I digress. I sent Magnus an email concerning that one and another that I ruined on a rock.....They are going to replace BOTH of them, no charge other than my cost to mail them back. That, right there, is impressive.
The Magnus line of broadheads continue to amaze me. My second doe of the season really did a job on my Stinger. It bent the ferrule and sheared a blade...Actually, I really think the deer fell on it, but I can't be certain...I digress. I sent Magnus an email concerning that one and another that I ruined on a rock.....They are going to replace BOTH of them, no charge other than my cost to mail them back. That, right there, is impressive.
Haha okay, I couldn't help it. I totally agree mobow, they are indeed a great company. I had one that I ruined on a deer, and two that ruined on rocks on the pass through. Anyway, I contacted them and they replaced them. Definitely a credible company.
10-23-2006 | 06:50 PM
#4
Giant Nontypical
Joined: Feb 2003
Posts: 9,085
Likes: 0
From: PA
RE: This is what I call customer service!
awesome! i think im going to shoot either stingers 4 blade or Snuffers next year just because of that. granted the only Muzzy i ruined so far was the one i shot into a pallet and hit a nail with a blade the design of snuffers and stingers look great
