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This is what I call customer service!
The Magnus line of broadheads continue to amaze me. My second doe of the season really did a job on my Stinger. It bent the ferrule and sheared a blade...Actually, I really think the deer fell on it, but I can't be certain...I digress. I sent Magnus an email concerning that one and another that I ruined on a rock.....They are going to replace BOTH of them, no charge other than my cost to mail them back. That, right there, is impressive.
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RE: This is what I call customer service!
It is definately ashame most companies in all business areas don't step up like they should. I think everyone needs to speak up when they have experiences like this vs. when we only have difficulties or bad experiences. I am happy with my current broadheads but will keep this is mind if I decide to switch.
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RE: This is what I call customer service!
ORIGINAL: mobowhuntr The Magnus line of broadheads continue to amaze me. My second doe of the season really did a job on my Stinger. It bent the ferrule and sheared a blade...Actually, I really think the deer fell on it, but I can't be certain...I digress. I sent Magnus an email concerning that one and another that I ruined on a rock.....They are going to replace BOTH of them, no charge other than my cost to mail them back. That, right there, is impressive. |
RE: This is what I call customer service!
awesome! i think im going to shoot either stingers 4 blade or Snuffers next year just because of that. granted the only Muzzy i ruined so far was the one i shot into a pallet and hit a nail with a blade the design of snuffers and stingers look great
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