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lemon law

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Old 08-11-2003 | 11:16 AM
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Default lemon law

After nothing but trouble with the Mq1, I am considering buying a new bow. Is it possible that I got a lemon replacing 4 cables, 1 cam and loosing all confidence in the Mathews Mq1 that I own in a 2 yr period. Is it crazy for me to even think about buying another Mathews possibly the LX or should I switch brands. Will I have the same problems with another Mathews or did I get a lemon? thanks for all......Mitch
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Old 08-11-2003 | 01:04 PM
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Default RE: lemon law

Sure sounds like a lemon. I' ve never heard or read anyone reporting that many problems with a Mathews...
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Old 08-11-2003 | 01:44 PM
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Default RE: lemon law

mitch, Send it back to mathews. If your shop won' t then do it yourself. Call them and get a Warrenty Return Authorization Number (RA). That will help you track the bow. I met one of the techs at my local bow shop (we are only 2 hrs from Mathews headquarters). He said if I ever had a problem that I could not figure out just send a detailed letter to them with the problem, solutions tried, and they would make sure that it operated at original spec. They do have a lifetime warrenty and I would make sure that you at least try it.

On purchasing a new Mathews, I just did and would reccomend it to anyone.

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Old 08-11-2003 | 02:14 PM
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Default RE: lemon law

I did send it in to the factory and thats when the cam was replaced. I have talked through email to Mathews techs about the chronic cable/serving wear and cannot get a solid answer that it is excessive wear, nor is it normal wear. All I hear is " All solo cams will have some serving wear" . very non specific answers imo. I went to the extent of buying a winners choice and still the normal pattern of serving wear after very few shots.
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Old 08-11-2003 | 09:02 PM
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Default RE: lemon law

Something does not sound right. With the Winners choice you should not get serving sear like that. I know you said that they replaced the cam but have you checked it for burrs. Maybe take some fine emery cloth and lightly buff the cable track.


Good Luck.
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Old 08-11-2003 | 11:24 PM
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Default RE: lemon law

I would say switch. Not that I have anything against mathews. But when you' ve had the troubles you' ve had with lame answers to your questions, It' s time to givew someone else a try.
Maybe a smaller company that has time to work with you on the phone and e-mail.
Like Diamond, Pearson or parker.
For instance, last year when I was trying to find a Diamond dealer in my area I called and talked to the " OWNER" of Diamond archery- he' s who answered the phone[]!! That' s customer service.
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Old 08-12-2003 | 08:05 AM
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Diamond is top notch...
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Old 08-12-2003 | 11:09 AM
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Default RE: lemon law

Want to you want for that MQ1.......
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Old 08-12-2003 | 12:07 PM
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Might be time to switch!!! Confidence with your equipment is the key to great shooting and accuracy.
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Old 08-12-2003 | 12:30 PM
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Default RE: lemon law

I' ve not heard many complain about the mq1 or q2 for that matter as far as quality is concerned , but allmost all that own mathews complain about cabel serving seperation on the hard corner of the cam . Both of the bows I mentioned I beleive are better designed than the curent legacy/LX , but thats a matter of oppinion . Its kind of a bad time of year to be changing bows but if you are totaly tired of messing with this one I' m sure you can get some money out of it , as they are in demand . When checking out new bows check some of the newer twin cam and hybred bows , they have come a long way and shoot real nice . Darton owners genraly dont bitch but they have the same seperation problems . Martins bows with fury cams shoot real nice , and dont have as much of a problem with the seperation thing as its spred out between 2 cabels instead of one .
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