I did send it in to the factory and thats when the cam was replaced. I have talked through email to Mathews techs about the chronic cable/serving wear and cannot get a solid answer that it is excessive wear, nor is it normal wear. All I hear is " All solo cams will have some serving wear" . very non specific answers imo. I went to the extent of buying a winners choice and still the normal pattern of serving wear after very few shots.