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TR Dropzone Customer Service

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Old 04-05-2006 | 12:18 PM
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Default TR Dropzone Customer Service

Since I purchased my new Tribute and with it bieng so quiet I have noticed the buzzing sound from the springs against the plungers in the rest even more. I sent an email to Tech support on the TR website and within hours had a reply and with one quick phone call a full internal repair kit was shipped today. They mentioned that they are now installing a brand new O ring bushing that will eliminate the spring buzz. Most of the modles sold prior to Jan or Feb did not have this bushing. My rest is the Freestyle version.

Gotta say this is a great product and backed but first rate staff.

I will let you know the results after the new kit is installed.
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Old 04-06-2006 | 01:32 PM
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Joined: Feb 2003
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From: KY USA
Default RE: TR Dropzone Customer Service

It's great to hear that you had a positive expereince! Trophy Ridge works hard on their customer service.


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