glad to here the good news. it sure is hard to beat good customer service.

summit is another company that has great customer service & the people at muzzy have always been great!

i had a similar expirence with NAP with their spitfire broadheads.

Muzzy is a great customer first company, I recently installed the zero effect rest on my Mathews and had a problem with the cable gaurd length, I called Mark and he sent me a "prototype" of the new short roller which will be selling soon! A great guy to deal with and a great company! The industry should take a lesson from MUZZY!!

Long time no see Muz. Great service. Keep it up.

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same thing happened to me last week, I just gotten my new buckmaster G2, installed everything and I have a very low nock point, called buckmaster and they could not give me a good answer, so they said to send it to us and we will se what is wrong. I sent to them and I wanted heaver limbs (70-80 lb) and the tech who worked on it said no problem ,free of charge, they found the rest prongs out of wack causing the low nock, and I ask if I could get 65%module in the 29 and 30 inch and he said no problenm free of charge, they even gave me two types of cable guards with the shock stop installed and said to try 1 and see which I like better and to keep the other one, free of charge.. and then send back overnight free of charge....

evan