Rage customer service
11-20-2008, 07:03 AM
#91
Nontypical Buck
Join Date: Sep 2006
Location: Illinois
Posts: 3,558
RE: Rage customer service
ORIGINAL: GMMAT
This is SO "Children of the corn"-ish.
"Malachai! He wants you TOO, Malachai
"
I feel like a Hound in a pet store gettin gnawed on by Chijuajuas.....
At 17....you don't know "JACK" about customer service. That's no epiphany. You don't know jack about voting, either. I don't know jack about giving birth.
Bawana.....you make me laugh.... You, too, have a vivid imagination.Makes for some interesting days, I bet.
This is SO "Children of the corn"-ish.
"Malachai! He wants you TOO, Malachai
"I feel like a Hound in a pet store gettin gnawed on by Chijuajuas.....
At 17....you don't know "JACK" about customer service. That's no epiphany. You don't know jack about voting, either. I don't know jack about giving birth.
Bawana.....you make me laugh...
. You, too, have a vivid imagination.Makes for some interesting days, I bet.
Back to your original post. How long have you had these heads? How many times have they been shot? How many people do you think call their customer service each day asking for new heads just to try to get free ones? They will replace them all you have to do is send them in. Are you upset because they are not giving into the almighty Jeff?I've watched your posts for quite some time and I usually never comment to your absurd posts. A person can only take so much though before they cave. I'm sure you will comment back and tell me how wrong I am. If you don't like it you can "go pound sand!"
P.S. I keep all of the tenderlions out of the deer I am fortunate to harvest.
11-20-2008, 07:15 AM
#92
Nontypical Buck
Join Date: Jul 2006
Location: North East Texas
Posts: 3,925
RE: Rage customer service
Ok I'm got a question for you Jeff
Rage 2 blade, I have bought three packs and one replacement blade pack this year. I stripped screws out of one of the BHs when trying to change the blades so I said screw it and and just started buying brand new ones. The one pack of heads I bought last year were great. I only had one other problem besides the stripped screw: My BH blade tips were dull strait out of the package. Almost like it was a practice tip. One in a new pack of heads and one in the replacement blades. The other two packs of heads were fine. Have you (or anyone else) had this problem?
This may have been discussed already in this thread but I'm at work and don't have thirty min to go through it. Didn't want to start a new thread either cause you already had this one going. Hope thats ok.
Edit: Wow, just read the whole thread . It isn't much about broadheads is it?
Rage 2 blade, I have bought three packs and one replacement blade pack this year. I stripped screws out of one of the BHs when trying to change the blades so I said screw it and and just started buying brand new ones. The one pack of heads I bought last year were great. I only had one other problem besides the stripped screw: My BH blade tips were dull strait out of the package. Almost like it was a practice tip. One in a new pack of heads and one in the replacement blades. The other two packs of heads were fine. Have you (or anyone else) had this problem?
This may have been discussed already in this thread but I'm at work and don't have thirty min to go through it. Didn't want to start a new thread either cause you already had this one going. Hope thats ok.
Edit: Wow, just read the whole thread . It isn't much about broadheads is it?
11-20-2008, 08:09 AM
#94
Giant Nontypical
Join Date: Jan 2005
Location: PA
Posts: 8,167
RE: Rage customer service
Does a truly great product rally need customer service? Or would money spent on quality control be a wiser investment. Or are they marketing a product that is not meant for mere mortals to tamper with?
Have any of you heard similar complaints with Acme's new and improved atom smasher?[:-]
Have any of you heard similar complaints with Acme's new and improved atom smasher?[:-]
11-20-2008, 08:19 AM
#95
Typical Buck
Join Date: Oct 2005
Location: Ohio
Posts: 538
RE: Rage customer service
ORIGINAL: bawanajim
Does a truly great product rally need customer service?
Does a truly great product rally need customer service?
Last weekend when I released an arrow at a buck, my cam hit the rail on my tree stand. It was completely my fault. I told that to the bow manufacturer and as I expected, it was not covered under warranty.
They are replacing my cam and giving the whole bow once over to make sure nothing else was cracked.
All for just the cost of shipping.
Now THATS customer service.
11-20-2008, 08:33 AM
#96
Giant Nontypical
Join Date: Feb 2003
Location:
Posts: 7,571
RE: Rage customer service
ORIGINAL: pwrsrtk350
Not necessarily.
Last weekend when I released an arrow at a buck, my cam hit the rail on my tree stand. It was completely my fault. I told that to the bow manufacturer and as I expected, it was not covered under warranty.
They are replacing my cam and giving the whole bow once over to make sure nothing else was cracked.
All for just the cost of shipping.
Now THATS customer service.
ORIGINAL: bawanajim
Does a truly great product rally need customer service?
Does a truly great product rally need customer service?
Last weekend when I released an arrow at a buck, my cam hit the rail on my tree stand. It was completely my fault. I told that to the bow manufacturer and as I expected, it was not covered under warranty.
They are replacing my cam and giving the whole bow once over to make sure nothing else was cracked.
All for just the cost of shipping.
Now THATS customer service.
The company budgets a certain amount of $$$ for customer service. Seems like customer service is what Compound Archers and other Archery Product customers demand. So that is what they get. However these dollars budgeted for customer service is built into the product price and shared by all customers. I'd pretty much be willing to bet that if the company did not budget these inflated $$$ to customer service they would loose customers. They want your business so they supplysuperior customer service. But don't think you didn't pay for it.
Now, to me, if I had the same bow as you, I may (but proably not, I have better things to be upset about
) be a little upset that I helped pay for your new cam. Forgot to mention the free advertising that they got (and probably expect).
11-20-2008, 08:33 AM
#97
Fork Horn
Join Date: Apr 2003
Location: IOWA
Posts: 400
RE: Rage customer service
ORIGINAL: TEmbry
Now how do you beat that?
Not need the customer service in the first place.[8D]
Now how do you beat that?
Not need the customer service in the first place.[8D]
Keep up the hard work and congrats on getting a scholarship with brains. That will get you a lot further in the long run.
11-20-2008, 09:28 AM
#98
Spike
Join Date: Feb 2008
Location: live oak, FL
Posts: 92
RE: Rage customer service
ORIGINAL: 2 Lunger
I don't know you from Adam, GMMAT. But, if you was to introduce yourself to me one day I don't think I could shake your hand. You always seem to know more than anybody here, your never wrong and your always trying to bash someone when the don't agree with you. There I said it. I'm sure others besides Trevor would love to say the same thing, but for some reason they don't have the jewls.
Back to your original post. How long have you had these heads? How many times have they been shot? How many people do you think call their customer service each day asking for new heads just to try to get free ones? They will replace them all you have to do is send them in. Are you upset because they are not giving into the almighty Jeff?I've watched your posts for quite some time and I usually never comment to your absurd posts. A person can only take so much though before they cave. I'm sure you will comment back and tell me how wrong I am. If you don't like it you can "go pound sand!"
P.S. I keep all of the tenderlions out of the deer I am fortunate to harvest.
ORIGINAL: GMMAT
This is SO "Children of the corn"-ish.
"Malachai! He wants you TOO, Malachai"
I feel like a Hound in a pet store gettin gnawed on by Chijuajuas.....
At 17....you don't know "JACK" about customer service. That's no epiphany. You don't know jack about voting, either. I don't know jack about giving birth.
Bawana.....you make me laugh.... You, too, have a vivid imagination.Makes for some interesting days, I bet.
This is SO "Children of the corn"-ish.
"Malachai! He wants you TOO, Malachai
"I feel like a Hound in a pet store gettin gnawed on by Chijuajuas.....
At 17....you don't know "JACK" about customer service. That's no epiphany. You don't know jack about voting, either. I don't know jack about giving birth.
Bawana.....you make me laugh...
. You, too, have a vivid imagination.Makes for some interesting days, I bet.
Back to your original post. How long have you had these heads? How many times have they been shot? How many people do you think call their customer service each day asking for new heads just to try to get free ones? They will replace them all you have to do is send them in. Are you upset because they are not giving into the almighty Jeff?I've watched your posts for quite some time and I usually never comment to your absurd posts. A person can only take so much though before they cave. I'm sure you will comment back and tell me how wrong I am. If you don't like it you can "go pound sand!"
P.S. I keep all of the tenderlions out of the deer I am fortunate to harvest.
2 lunger, good post man!! I fully agree... Must be small man syndrome!! Definately too cocky!!
11-20-2008, 10:00 AM
#99
Dominant Buck
Thread Starter
Join Date: Oct 2005
Location:
Posts: 21,043
RE: Rage customer service
Hey 2lunger (aka - POT)......nice to meet you!
I've already admitted that everyone knows everything at 17. It goes downhill, from there. My kid's almost 17.....lol. I use that fact for "perspective" on who I'm talking to.
He works for his money, too.....but I still have to tell him to clean his room....and he's still enamored every time 'Cops' comes on....and thinks the axe commercials are 'gospel'.
I've already admitted that everyone knows everything at 17. It goes downhill, from there. My kid's almost 17.....lol. I use that fact for "perspective" on who I'm talking to.
He works for his money, too.....but I still have to tell him to clean his room....and he's still enamored every time 'Cops' comes on....and thinks the axe commercials are 'gospel'.