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Old 11-20-2008 | 08:19 AM
  #95  
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pwrsrtk350
Typical Buck
 
Joined: Oct 2005
Posts: 538
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From: Ohio
Default RE: Rage customer service

ORIGINAL: bawanajim

Does a truly great product rally need customer service?
Not necessarily.

Last weekend when I released an arrow at a buck, my cam hit the rail on my tree stand. It was completely my fault. I told that to the bow manufacturer and as I expected, it was not covered under warranty.

They are replacing my cam and giving the whole bow once over to make sure nothing else was cracked.

All for just the cost of shipping.

Now THATS customer service.
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