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God bless Burris!!!!

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God bless Burris!!!!

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Old 11-17-2012, 07:35 AM
  #1  
Nontypical Buck
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Default God bless Burris!!!!

I just got home lastnight from deerhunting and next to my firewood pile on my backporch was a gift from the UPS gods!!! LOL!!! It was my pistol scope from Burris. I sent it off on 11-7-12 at 8:45am for it started to blow up flakes on one of the inner lens and the crosshairs canted to the left from the .460 it was just married to from a prior 44 Mag. Thats a 9 day turn around!!!! Incredible!!! They stated that there was a 4-6 week turnaround time.

Sad part now. On 10-30-12 I had sent off a brand new Nikon Monarch Titanium 2x8x28mm that was for the SECOND time to be now replaced, not repaired as the first time with less than 50 shots under it. I was told on 11-5-12 that it would be in from warehouse that week and shipped out and I would have it by the 12th. 12 comes, nothing. I call the 13th. Was told that it had not been shipped from warehouse yet, but will check on it and let me know back. Get an E-mail stating that they checked and they shipping dept will get a rush on it and get it to me ASAP.
Kinda sad that with a 2nd time returned product to such a company with a letter, phone call and e-mail to replace, not repair again, a scope of that cost and nature, it would take this long when the other company receives a product later and returns it back faster with a letter stating that they beefed it up because it is going on a .460. if any problems arise, send it back and they will replace it with no questions asked!!!! Rock on Burris!!!!
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Old 11-26-2012, 08:58 AM
  #2  
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***update*** Well Nikon FINALLY gets me my new scope to me on the 21st of Nov. AND ITS THE WRONG SCOPE!!!!!! They sent me a Nikon Force XF with BDC. The scope I sent in had standard duplex reticle. They told me that they do not make my old scope no more and it was replaced with this POS.
I asked him has he ever shot a scoped pistol, he said "no". I asked has he ever spent any time behind a scope at all, he stated "no, not much". I began to explain how the BDC works and how it does not work with many of the new firearms due to velocity differences. He said, Oh. He said that the one they sent me was all they had in my basic set up. I asked why didn't they contact me before sending it to me. He didn't know. I told not to worry about it, for I am going to sell it and get me another Burris and be done with it, and they are made in the US.
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Old 11-29-2012, 12:58 AM
  #3  
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Most Burris scopes are made in the Philippines now. I think they have been for the last decade or so. I bought a full field II that had made in the US on it and then about 2 years later bought the very same scope and it had made in the Philippines. I think the only scopes made here are their high end scopes like the Black Diamond, Euro Diamond, and their tactical scopes.

The one I had that was made in the Philippines had to be shipped back to Burris due to the cross hair being canted when mounted on my rifle. They still have their great customer service and like you they had a new scope mailed to me within 2 weeks from the time I mailed it off I think.
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Old 11-29-2012, 09:13 AM
  #4  
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Good read;

http://www.chuckhawks.com/overview_burris_optics.htm


FYI
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Old 11-29-2012, 10:46 AM
  #5  
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Good to hear that Burris is willing to stand behind their products and a bigger plus they are willing to do it quickly.
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Old 11-30-2012, 06:22 AM
  #6  
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Originally Posted by Sheridan
Good read Sheridan, thanks!!
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Old 11-30-2012, 06:24 AM
  #7  
Nontypical Buck
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Originally Posted by Palladin8
Most Burris scopes are made in the Philippines now. I think they have been for the last decade or so. I bought a full field II that had made in the US on it and then about 2 years later bought the very same scope and it had made in the Philippines. I think the only scopes made here are their high end scopes like the Black Diamond, Euro Diamond, and their tactical scopes.

The one I had that was made in the Philippines had to be shipped back to Burris due to the cross hair being canted when mounted on my rifle. They still have their great customer service and like you they had a new scope mailed to me within 2 weeks from the time I mailed it off I think.
If they make a higher end scope than their Monarch Titanium, they don't list it!! After enduring this saga, I have heard from others having the same problem and they are going to other companys because of it as well.

Last edited by SecondChance; 12-01-2012 at 09:08 AM.
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Old 11-30-2012, 06:39 PM
  #8  
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My buddy bought a used Burris that had been damaged by the previous owner. He sent it to Burris. They repaired it quickly and sent it back. They only charged him $50 bucks. About a month later, he got a check for $50 bucks from Burris. They said they should not have charged him. They are great and right here in Greely Colorado.

I have the same Burris scope on all three of my main hunting rifles. Burris Fullfield II 6.5-20X50. Best scope for the money in my book.
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Old 12-01-2012, 09:07 AM
  #9  
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Originally Posted by Colorado Luckydog
My buddy bought a used Burris that had been damaged by the previous owner. He sent it to Burris. They repaired it quickly and sent it back. They only charged him $50 bucks. About a month later, he got a check for $50 bucks from Burris. They said they should not have charged him. They are great and right here in Greely Colorado.

I have the same Burris scope on all three of my main hunting rifles. Burris Fullfield II 6.5-20X50. Best scope for the money in my book.
Yes Sir!!!! After this I won't put anything else on my personal weapons!!!!
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