pro shops and return customers
#21
Joined: Dec 2004
Posts: 61
Likes: 0
From:
As a bussiness owner (not bow shop) i apreiciate a customer who is upfront about his or her concerns about my pricing. With loyal customers I,as an owner, have to weigh many factors when pricing big ticket items but on the other hand I also have to be as fair with my prices as i can to a customer that i have never met before. So imo tell the shop owner your concerns and let him make you a deal or explain why he cant , if you are the loyal customer as u have stated he would be a fool to lose you.
#22
I just don't go in to buy a bow I am in there 3 times a week, I help out when he is busy(I offer) I take care of him and thought he should take care of me.
You guys have to remember that these small pro shops are not making huge ammounts of money. Many only "take home" 40,000 to 60,000 per year.
Like I said earlier he may have to pay a lot more that the cheaper guy does. Depending on how many he sells and how he has to pay for them when he gets them one shop could get them for as little as $512 and the other shop may have to pay as much as $602. You don't know the whole story behind his pricing. Also the MSRP on the swotchback is $769. So he is discounting it at least some and it may be as much as he can afford to discount it.
That's what you get to deal with when you buy a Mathews. They do not treat all the dealers as equals and therefore the dealers can't treat all the customes as equals.
Many bow companies will give the dealers set prices that they must sell the bows for so everyone gets the same fair treatment. Mathews does not do this.
#23
BigJ12 by all means I don't want him to lose a penny I understand he needs to make money and I support that. I agree he needs to keep the customers he has happy.
Bigbulls that is why I am a little upset. When he is busy I offer to help and get behind the counter and work on bows or help customers decide on a bow or help with cutting arrows.
Bigbulls that is why I am a little upset. When he is busy I offer to help and get behind the counter and work on bows or help customers decide on a bow or help with cutting arrows.
#24
Have you given an oath to the proshop to only buy there? Have they given one to you to always give you the lowest price? If one of you cheats and does the other wrong it hurts feelings and causes trouble. You might need that proshop later and he will not want to service your bow bought at another shop.
What kind of commitments are in between you and the proshop? Does the guy at the proshop give breaks in price to others and not you? Just because you buy there every year does not mean you are entitled to a price break. Talk to the guy and tell him the price at another shop. All major bow makers have prices they can not allow dealers to sell below. If one dealer can do it so can another. Talk to the guy. Don't cheat on your local proshop... unless they are unfaithful to you.
What kind of commitments are in between you and the proshop? Does the guy at the proshop give breaks in price to others and not you? Just because you buy there every year does not mean you are entitled to a price break. Talk to the guy and tell him the price at another shop. All major bow makers have prices they can not allow dealers to sell below. If one dealer can do it so can another. Talk to the guy. Don't cheat on your local proshop... unless they are unfaithful to you.
#25
Joined: Dec 2004
Posts: 586
Likes: 0
From: Montana
ORIGINAL: ash2042
I know at 599.00 the other shop is making money.
I know at 599.00 the other shop is making money.
I would still be very up front but friendly with your original shop, and let them know you need some latitude. Don't expect them to give you a $120 break, but a little more than half that would start into the reasonable range.
#26
Jones123, I guess I should not have said "I know" the other shop is making money. I just assumed since the tag hanging on the bow said 599.00 he would be making a little. If he is not making anything then he should put a higher price on the bow.
#27
The very most he is making is $87.00 on that bow for that price.
I know some shops will drasticly undercut another shop just to get people in the door and sell the bows because they can't get them in any other way and they can't keep them coming back.
Is there any bad blood between these two shops?
I know of one shop that sold Bowtech AT COST just to take business fron a new shop about 25 miles away from him. Why would he do this you ask. Because owner of the new shop down the road use to work for the first shop but decided to open up his own. The first shop didn't like that too much so he tried to take as much business as possible from the new shop and hopefully force him to close.
It didn't work and now the first shop does not carry Bowtech any more.
I know some shops will drasticly undercut another shop just to get people in the door and sell the bows because they can't get them in any other way and they can't keep them coming back.
Is there any bad blood between these two shops?
I know of one shop that sold Bowtech AT COST just to take business fron a new shop about 25 miles away from him. Why would he do this you ask. Because owner of the new shop down the road use to work for the first shop but decided to open up his own. The first shop didn't like that too much so he tried to take as much business as possible from the new shop and hopefully force him to close.
It didn't work and now the first shop does not carry Bowtech any more.
#28
Nontypical Buck
Joined: Aug 2004
Posts: 2,205
Likes: 0
From: Bradford, Ontario
As much as possible I like to give my business to the same shop. I am just getting back into archery so I have not settled on "MY" pro shop yet. But I have been a firearms junkie for many years dealing mostly with one shop. I have on occasion knowingly spent more because of the ongoing give and take. If you are that close to this guy and actually help around the shop then you should give him another kick at the can, show him what the other price was. You will likely get another quote which might fly for you. I would definitely try to keep a customer like you ( 6 bows in 5 years, geeez man) happy. If this guy is a business man he will adjust his price. Better to make a small margin on a big ticket item than lose a bunch of high margin ( accesssories etc) sales.
#29
If this guy is a business man he will adjust his price. Better to make a small margin on a big ticket item than lose a bunch of high margin ( accesssories etc) sales.
Alot of money can be made on accessories for bows, often more is spent on sights, arrows, strings, rests, etc... than the bow itself. Good buisness move is to discount the bow and then sell all of those accessories you can't live without for that sharp new bow.
In my business, it makes no sence if I charge company "A" too much for my services and get no more work. But If I cut my bill for company "A" especially if I know he wants and or needs a discount, it will make him feel he is getting a deal (and he is) then he will come to me for more work in the future. Classic win-win situation, and in busness that's what you want. Good customers are hard to get and very easy to loose. And i'm not just talking about individual people, (although in this case it is) my customers are corporations and even they want or sometimes need discounts.
#30
Nontypical Buck
Joined: Feb 2003
Posts: 3,445
Likes: 0
From: Memphis TN USA
How much money do you have to spend there each year before you think you are one of these "good customers" that should get discounts. What makes you special? Everyone spends money there. Some more some less. Some have to save and save in order to get one bow every five years. What makes you better than the guy that has to save.


