A= for High Country(and lesson learned)
#1
A= for High Country(and lesson learned)
My Iron Mace is @ 17 months old. It chewed through a cable at 4 months. I have 7 bows of various ages and have never had an issue, so one can say I have become lazy at registering my bows...couldn't even find the receipt.
I had it fixed at Gander Mountain. This year, as I started practicing, I noticed it did it again. Since last year, HCA has gotten a dealer in my area. He figured the cam was warped; his guess dry fire (before I got it, of course) or factory defect. 17 months old, no paper work and a possible dry fire case usually means SOL in my world. High Country warrantied it without batting an eye! I think I might hang with this company for a while! Nick's Archery in Conway Springs, KS; if you need any help..... Oh yeah, register your bow.....
I had it fixed at Gander Mountain. This year, as I started practicing, I noticed it did it again. Since last year, HCA has gotten a dealer in my area. He figured the cam was warped; his guess dry fire (before I got it, of course) or factory defect. 17 months old, no paper work and a possible dry fire case usually means SOL in my world. High Country warrantied it without batting an eye! I think I might hang with this company for a while! Nick's Archery in Conway Springs, KS; if you need any help..... Oh yeah, register your bow.....
#6
RE: A= for High Country(and lesson learned)
I shot High Country for years and never once had a issue with customer service. I have told this story several times before, but a year or so after buying my Brute Force I was shooting at the pro shop before opening day. Another guy was there as well who had just bought a new HCA bow. His shooting started to fly off and he got to looking and found a crack on one of his split limbs. He went to the owner of the shop and they gave High Country a call....High Country not only warrentied it, but told the shop owner to take the defective bow, and give the guy a new bow and they would cover the shop owners expense on the new bow.
Needless to say the guy caught to hunt on opening morning all because of HCA.
Needless to say the guy caught to hunt on opening morning all because of HCA.