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customer service Muzzy

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Old 02-13-2003, 02:03 AM
  #1  
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Join Date: Feb 2003
Location: medora Illinois
Posts: 434
Default customer service Muzzy

i bought a zero effect for my new ultratec and a friend told me that i would need a adapter to fit a Hoyt. So, i called Muzzy and ordered one. Well, to make a long story short the kit was missing a few parts and we ( me and the pro shop) could not figure out how to put it together. Now i am bumming because i have a new bow and cannot get it togher to shoot, not to mention the expensive rest that i will be stuck with. so i call Muzzy again and ask whats up. they figure it out and 2 days later i have my parts and the guy explained over the phone exactly how to put it togher. i was very happy with the service and thought i would pass it on to all of you.
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Old 02-13-2003, 02:10 AM
  #2  
Nontypical Buck
 
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Location: New Stanton PA USA
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Default RE: customer service Muzzy

Thank`s for the info!
Any company can make an occasional mistake. The good ones correct it right away!
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Old 02-13-2003, 07:07 AM
  #3  
Typical Buck
 
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Location: Buford GA USA
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Default RE: customer service Muzzy

I took the standard MZE and just cut it to make it fit the way I wanted on my Razortec. Now, I know this was not the proper wa to do it, but I did it anyway.
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Old 02-13-2003, 09:17 AM
  #4  
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Default RE: customer service Muzzy

Muzzy make a great product and have one of the best Customer Service departments.

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Old 02-13-2003, 10:37 AM
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Old 02-13-2003, 11:32 AM
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Default RE: customer service Muzzy

reylamb,
i also had to do a little modifying to get it to fit around my sight. the kit basicly was a block of alu. that went next to the riser. the overdraw bracket/ guard is not used on my bow. with it, it would not fit between the shelf and the back of the riser.
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