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Bow Warranty - have you ever had to use it?
01-28-2008, 12:34 PM
#13
Giant Nontypical
Join Date: Jun 2007
Location:
Posts: 7,367
RE: Bow Warranty - have you ever had to use it?
Being involved in Archery as a dealer for many years I will say this. Most Bow companies I ever dealt with went way above and beyond their responsibilities concerning warranty issues. I have seenseveral bows that by rights should have not received warranty work but got it any way. I am sure there are cases the other way, but I just have not seen them
Dan
Dan
01-28-2008, 12:34 PM
#14
Nontypical Buck
Join Date: Mar 2007
Location: Minnesota
Posts: 4,911
01-28-2008, 12:43 PM
#15
Nontypical Buck
Join Date: Feb 2007
Location: West Tennessee
Posts: 2,333
RE: Bow Warranty - have you ever had to use it?
It wasn't very long ago I posted my disaster on here. My son dry-fired my Drenalin. It demolished the string and warped the cam. The warranty covered the cam and labor. I only had to pay for a new string and loop. I'm still trying to work out the kinks, though.
01-28-2008, 01:19 PM
#17
Join Date: Nov 2005
Location: Kansas
Posts: 331
RE: Bow Warranty - have you ever had to use it?
I have only used it once. I bought an archery research 37 when they first came out and a month or two later chunks of the riser were falling out. They replaced the riser but needless to say I wasnt too happy with that. I ended up getting rid of it.
I did have a martin with a limb crack once also but it wasnt under warranty
rick
I did have a martin with a limb crack once also but it wasnt under warranty
rick
01-28-2008, 01:29 PM
#18
Giant Nontypical
Thread Starter
Join Date: Feb 2003
Posts: 5,716
RE: Bow Warranty - have you ever had to use it?
When we were kids, one of my buddies ran over his Golden Eagle with a sky blueFord Tempoand crunched it into a million pieces. The good folks at Golden Eagle had a good laugh at his expense when he calledto inquire whether it was covered under warranty. Apparently, they don't cover such incidents. LOL
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I bought a Fuse pendulum sight this summer, and it totally sucked. The pin was too dim (not "bright" as-advertised), the swing radius was too short to compensate for arrow drop, and it sounded like a bomb going off if you left the pendulum unlocked toswing freely(not "whisper quiet" as-advertised). So, I call Fuse, advise them of both their lifetime warrantyANDthe implied warranty of merchantabilityand ask for a replacement head with fiber optic pins. Well, the good folks at Hoyt/Fuse told me in not so many words to go pound salt, because there was nothing defective about my sight.After about4 phone calls, I finally got an engineer on the phone. I promptlyinformed himthat it was a horrible design, andhe agreed without dispute. He even conceded that "we've had a lot of problems with that sight," but qualified that by saying that "just because it's a bad design doesn't make it defective." Wow. Thanks Fuse!
I keep a pretty good repoir with some of the local yocals, so I got everything taken care of, and wound up coming out ahead (that's justhow I roll)- but no thanks to the good folks at Fuse.
The Fuse pendulum has since been discontinued. LMAO
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I bought a Fuse pendulum sight this summer, and it totally sucked. The pin was too dim (not "bright" as-advertised), the swing radius was too short to compensate for arrow drop, and it sounded like a bomb going off if you left the pendulum unlocked toswing freely(not "whisper quiet" as-advertised). So, I call Fuse, advise them of both their lifetime warrantyANDthe implied warranty of merchantabilityand ask for a replacement head with fiber optic pins. Well, the good folks at Hoyt/Fuse told me in not so many words to go pound salt, because there was nothing defective about my sight.After about4 phone calls, I finally got an engineer on the phone. I promptlyinformed himthat it was a horrible design, andhe agreed without dispute. He even conceded that "we've had a lot of problems with that sight," but qualified that by saying that "just because it's a bad design doesn't make it defective." Wow. Thanks Fuse!
I keep a pretty good repoir with some of the local yocals, so I got everything taken care of, and wound up coming out ahead (that's justhow I roll)- but no thanks to the good folks at Fuse.
The Fuse pendulum has since been discontinued. LMAO
01-28-2008, 01:31 PM
#19
Nontypical Buck
Join Date: Feb 2003
Posts: 2,358
RE: Bow Warranty - have you ever had to use it?
Had a sliver break off on my ultra-tec, bow was about 3 years old at the time, one phone call to dealer, he assured me it was no big deal, cut it off keep shooting, he would call me when new limbs came in. He did, brought bow in, swapped em and took bow home.
01-28-2008, 01:35 PM
#20
Giant Nontypical
Join Date: Dec 2003
Location: Indiana (southern)
Posts: 6,146
RE: Bow Warranty - have you ever had to use it?
yes, several times over the years. Ill start with back in the day 
Had a browning x-cellerator, it used to crackthe plasting rocker bushings under the limbs in the mounting pockets, warrenty took care of this several times, i shot the hell out of that bow, great service.
I used to shoot XI bows, one was the impact plus, it developed a large splinter on one of the limbs, XI took care of it no problems and installed two new limbs, great service.
My son currently has a parker hunter mag, we were on target 15 in the middle of a 3-d shoot and the bow flew apart on him at about half draw. There is a flush mounted screw on the lower cam module that shered off, sending parts flying, this bow was not even a year old at the time. Parker was great, the shop owner sucked where we bought it from, Parker replaced everything less the riser and string, service was great.
Recently my Matthews Q2 developed a small limb splinter, Matthews replaced both limbs, great service.
Had a browning x-cellerator, it used to crackthe plasting rocker bushings under the limbs in the mounting pockets, warrenty took care of this several times, i shot the hell out of that bow, great service.I used to shoot XI bows, one was the impact plus, it developed a large splinter on one of the limbs, XI took care of it no problems and installed two new limbs, great service.
My son currently has a parker hunter mag, we were on target 15 in the middle of a 3-d shoot and the bow flew apart on him at about half draw. There is a flush mounted screw on the lower cam module that shered off, sending parts flying, this bow was not even a year old at the time. Parker was great, the shop owner sucked where we bought it from, Parker replaced everything less the riser and string, service was great.
Recently my Matthews Q2 developed a small limb splinter, Matthews replaced both limbs, great service.