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Old 01-28-2008 | 01:29 PM
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quiksilver
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Default RE: Bow Warranty - have you ever had to use it?

When we were kids, one of my buddies ran over his Golden Eagle with a sky blueFord Tempoand crunched it into a million pieces. The good folks at Golden Eagle had a good laugh at his expense when he calledto inquire whether it was covered under warranty. Apparently, they don't cover such incidents. LOL
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I bought a Fuse pendulum sight this summer, and it totally sucked. The pin was too dim (not "bright" as-advertised), the swing radius was too short to compensate for arrow drop, and it sounded like a bomb going off if you left the pendulum unlocked toswing freely(not "whisper quiet" as-advertised). So, I call Fuse, advise them of both their lifetime warrantyANDthe implied warranty of merchantabilityand ask for a replacement head with fiber optic pins. Well, the good folks at Hoyt/Fuse told me in not so many words to go pound salt, because there was nothing defective about my sight.After about4 phone calls, I finally got an engineer on the phone. I promptlyinformed himthat it was a horrible design, andhe agreed without dispute. He even conceded that "we've had a lot of problems with that sight," but qualified that by saying that "just because it's a bad design doesn't make it defective." Wow. Thanks Fuse!

I keep a pretty good repoir with some of the local yocals, so I got everything taken care of, and wound up coming out ahead (that's justhow I roll)- but no thanks to the good folks at Fuse.

The Fuse pendulum has since been discontinued. LMAO
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