summit stand failure(pics added page 2)
10-20-2007, 08:17 PM
#51
Fork Horn
Join Date: Dec 2005
Location: MO
Posts: 492
RE: summit stand failure
I had a weld pop on my viper the second year I had it. I was 195 lbs. at the time. It did cause the metal to bend slightly. This happened on a Saturday. I called Summit on Monday morning and explained the what happened. They were genuinally concerned, made sure I was OK, and asked when I planned on hunting next. I told them that I was heading for out of town Friday afternoon. I received the new piece on Wednesday and shipped the damaged piece back with the shipping label they provided.
Their customer service was great. I am a Lone Wolf guy now and still use the Summit in certain situations but would consider them in the future if I was in the market for a new stand; however, it is hard to beat Lone Wolf stands.
I am glad you weren't injured.
Their customer service was great. I am a Lone Wolf guy now and still use the Summit in certain situations but would consider them in the future if I was in the market for a new stand; however, it is hard to beat Lone Wolf stands.
I am glad you weren't injured.
10-21-2007, 06:27 PM
#52
Nontypical Buck
Join Date: Jan 2004
Location: Baileysville, WV
Posts: 2,925
RE: summit stand failure(pics added page 2)
ORIGINAL: Trex
I have a very old Summit Viper. It is made of steel and is very heavy. I weigh approx 250 and have never had a concern with the structural soundness of this stand. I don't believe you could put a dent in mine with a 12 pound sledge hammer.
I have a very old Summit Viper. It is made of steel and is very heavy. I weigh approx 250 and have never had a concern with the structural soundness of this stand. I don't believe you could put a dent in mine with a 12 pound sledge hammer.
I had one of those also...no chance of having one of them fail on ya unless the rust bugs get it..lol. Those were the tanks of the tree stand world. Traded it for a new cuddeback dig deer camera..lol.
Im sure Summit will make it right...their customer service is among the best outt here.
10-22-2007, 09:34 PM
#53
Nontypical Buck
Thread Starter
Join Date: Oct 2003
Location:
Posts: 1,157
RE: summit stand failure(pics added page 2)
well, summit has some of the best customer service out there, i had a good conversation with a rep today. i will post a complete review later, but they seem to be very helpfull
thanks,
moose
thanks,
moose
10-23-2007, 01:57 PM
#54
Typical Buck
Join Date: Aug 2006
Posts: 525
RE: summit stand failure(pics added page 2)
First I just want to say that I'm glad you're OK. It's always an eye opener when something goes wrong in the field. Secondly, I've been using nothing but Summit stands for the last 11 years, never anything wrong. IMO they make some of the best and strongestproducts out there. As HNI Christine said, she backed over hers with a truck and nothing went wrong. Lastly, I'm in no way pointing fingers or anything, but I have to agree with Jeff(GMMAT). It just seems like the stands has had some previous injury. It's not that I don't believe you, I just have to be skeptical because of my past experience, and others past experiences, with Summit.
12-25-2007, 10:00 AM
#55
Nontypical Buck
Thread Starter
Join Date: Oct 2003
Location:
Posts: 1,157
RE: summit stand failure(pics added page 2)
just for the record, summit replaced the defective platform at no cost. this was on a stand that i purchased a LOOONG time ago.
they did not have to do this.
it speaks VOLUMES on thier service and commitment to thier customers and thier products. I am VERY pleased and will stick with SUMMIT products.
for those who believe i was b.s ing about the incident, pound sand. for those with genuine concern about the issue, thanks for the interest.
they did not have to do this.
it speaks VOLUMES on thier service and commitment to thier customers and thier products. I am VERY pleased and will stick with SUMMIT products.
for those who believe i was b.s ing about the incident, pound sand. for those with genuine concern about the issue, thanks for the interest.
