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RE: CUSTOMER SERVICE- good and bad
ORIGINAL: sproulman ORIGINAL: rafsob I always got through to them. My problem was to get them to do the work the right way. i did not call, just a note why it is breaking my flints badly. lets see how long it takes to get answer or get it back repaired or not repaired. in past, they helped me a lot, i bought 3 hawkins .50 cal from them over years. lets see what happens and i will report on it.;) well, got my lock back today feb 3rd from THOMPSON. SENT IN ON JAN24 TH. that is service;) they even thru in new german flint/leather,they are expensive and 4 thimble screws. thompson has treated me great for 38 years i have dealt with them.;) there you have it;) |
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