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cuddeback service

Old 09-24-2009, 12:53 PM
  #1  
Fork Horn
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Join Date: May 2006
Posts: 473
Default cuddeback service

I have a cuddeback excite an it died, went to webpage an got a return no. Very easy. Monday I sent it in today (thursday )I got it back 4 day turnaround with shipping under warranty. no charge
Redclub
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Old 09-25-2009, 01:16 PM
  #2  
Spike
 
Join Date: Aug 2007
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thats pretty fast turn around time even though they just ship a different camera to you. i have had to send in every cudde that i have and it has always taken a month to month and a half to get one back.
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Old 09-28-2009, 06:06 PM
  #3  
Fork Horn
 
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Join Date: Apr 2007
Location: Mukwonago, WI
Posts: 212
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The two cuddebacks I returned (out of 12 I operate) were returned within 4 days. It helps to send detailed explainations on the problem as one was updated with new firmware and the other was swapped out.

Granted I live in Wisconsin so shipping was overnight but I was very surprised receiving the cameras so quickly. Guess that's why I keep adding Cuddebacks to my scouting suite.
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