Forge Bow Bad Experience! /Question?
03-04-2002, 06:30 AM
#1
Nontypical Buck
Thread Starter
Join Date: Feb 2003
Location: East Central ILLinois USA
Posts: 1,595
Forge Bow Bad Experience! /Question?
I had my string break while my bow was in the case so I took my bow to my local Forge dealer to have a new cable and string put on my bow I also asked him to install a new pad under my grip and new screws for the grip and I asked him to find out from the company about why the string was coming in contact with the bottom part of the limb where it Vs before the cam.So my husband went and picked up my bow for me and when I got the bow out of the case I couldnt believe what I was seeing. My bow had 6 new dings on the riser and the limb pockets it so deep thet they are down into the shiny aluminum with metal burrs on them.I thought the string would be okay so I took it out back to the shop and shot it 4 times through paper brought it back inside the house and the serving was already sererating after only four shots. But here is the icing on the cake. The dealer said that the company told him to solve the string contact problem to just grind down my limb where the string was touching and then Just spray paint it. So that was exactly what my dealer did to my bow without asking me if he could do this to my bow.I kept thinking this limb is going to break in the back of my mind every one of the 4 times i shot it Im now scared to shot it I feel that the integrty of my bow limb my have been compromised and I am no longer comfortable shooting my bow and i used to really love this bow it shot wonderful for me. Now i am not a bow tech im just your everyday archer but I would like to know from any pro bow techs has my limb integrity been compromised? Im relly upset and I am waiting until i cool down to contact my dealer and discuss this with him calmly rationatly. Any info would be greatly apreciated.
03-04-2002, 07:17 AM
#2
Fork Horn
Join Date: Feb 2003
Location: Rushville NE
Posts: 343
RE: Forge Bow Bad Experience! /Question?
Skip the dealer and call someone with customer service at the company. I don't know how much they sanded off the limb, but that's not the way I would solve that problem. After you talk to the company you might be able to talk with the shop more intelligently.
03-04-2002, 07:44 AM
#3
Nontypical Buck
Thread Starter
Join Date: Feb 2003
Location: East Central ILLinois USA
Posts: 1,595
RE: Forge Bow Bad Experience! /Question?
In addition I read the warrenty on the bow and it says any phisical alterations to any componet of the bow or drilling any parts will void my warrenty on my bow.
03-04-2002, 07:46 AM
#4
Typical Buck
Join Date: Feb 2003
Location: In a Tarpon Boat
Posts: 846
RE: Forge Bow Bad Experience! /Question?
Lady Forge,
Problems like you experienced are the reason I no longer let any pro-shop owner or employees touch my bow. If someone worked on my bow and put 6 dings in the riser and grinded the limbs down without telling me, they would either replace my bow free of charge or give me a whipping and send me on my way or have to take one himself.
That shop is PATHETIC and doesn't need to be in business.
That dealer has no respect for you or your equipment.
You need to contact Forge and tell them what happened.
If need be, take him to small claims court over the damage to your bow.
Although, I'm sure, the LOSER will say the damage to your bow was already there.
Sounds like he needs a few dings to his head!
Sag.
Problems like you experienced are the reason I no longer let any pro-shop owner or employees touch my bow. If someone worked on my bow and put 6 dings in the riser and grinded the limbs down without telling me, they would either replace my bow free of charge or give me a whipping and send me on my way or have to take one himself.
That shop is PATHETIC and doesn't need to be in business.
That dealer has no respect for you or your equipment.
You need to contact Forge and tell them what happened.
If need be, take him to small claims court over the damage to your bow.
Although, I'm sure, the LOSER will say the damage to your bow was already there.
Sounds like he needs a few dings to his head!
Sag.
03-04-2002, 07:53 AM
#5
Nontypical Buck
Join Date: Feb 2003
Location: CT, USA
Posts: 3,058
RE: Forge Bow Bad Experience! /Question?
<BLOCKQUOTE id=quote<font size=1 face='Verdana, Arial, Helvetica' id=quote>quote:<hr height=1 noshade id=quote>
Lady Forge,
Problems like you experienced are the reason I no longer let any pro-shop owner or employees touch my bow. If someone worked on my bow and put 6 dings in the riser and grinded the limbs down without telling me, they would either replace my bow free of charge or give me a whipping and send me on my way or have to take one himself.
That shop is PATHETIC and doesn't need to be in business.
That dealer has no respect for you or your equipment.
You need to contact Forge and tell them what happened.
If need be, take him to small claims court over the damage to your bow.
Although, I'm sure, the LOSER will say the damage to your bow was already there.
Sounds like he needs a few dings to his head!
Sag.
<hr height=1 noshade id=quote></BLOCKQUOTE id=quote></font id=quote><font face='Verdana, Arial, Helvetica' size=2 id=quote>
Im with Sag..you limb may or may not be compromised..but do you want to find out the hard way?
I'm not trying to be critical in your choice of bow, because I've been impressed w/ the forge bows I have seen, but any bow COMPANY that would instruct the dealer to take those kinds of actions (assuming your dealer is not flat-out lying), to correct a problem is promoting a potentially dangerous scenario, and should not be in business. Could you imagine a tree-stand company telling to make a few welds and grinds yourself to fix a problem?
I would refuse to do deal with the dealership, and would let Forge have an earful as well (and after the problem was fixed..buy something else).
There is no excuse for something like that.
JeffB
Lady Forge,
Problems like you experienced are the reason I no longer let any pro-shop owner or employees touch my bow. If someone worked on my bow and put 6 dings in the riser and grinded the limbs down without telling me, they would either replace my bow free of charge or give me a whipping and send me on my way or have to take one himself.
That shop is PATHETIC and doesn't need to be in business.
That dealer has no respect for you or your equipment.
You need to contact Forge and tell them what happened.
If need be, take him to small claims court over the damage to your bow.
Although, I'm sure, the LOSER will say the damage to your bow was already there.
Sounds like he needs a few dings to his head!
Sag.
<hr height=1 noshade id=quote></BLOCKQUOTE id=quote></font id=quote><font face='Verdana, Arial, Helvetica' size=2 id=quote>
Im with Sag..you limb may or may not be compromised..but do you want to find out the hard way?
I'm not trying to be critical in your choice of bow, because I've been impressed w/ the forge bows I have seen, but any bow COMPANY that would instruct the dealer to take those kinds of actions (assuming your dealer is not flat-out lying), to correct a problem is promoting a potentially dangerous scenario, and should not be in business. Could you imagine a tree-stand company telling to make a few welds and grinds yourself to fix a problem?
I would refuse to do deal with the dealership, and would let Forge have an earful as well (and after the problem was fixed..buy something else).
There is no excuse for something like that.
JeffB
03-04-2002, 09:16 AM
#6
Join Date: Feb 2003
Location:
Posts: 520
RE: Forge Bow Bad Experience! /Question?
If they altered your bow and didn't ask you or get some kind of blank check for service, and you aren't happy, I think they need to make it right. On the other hand, grinding the limb needn't be a problem. I don't understand from your post how the string is in contact with the limb. Purely at a structural level, a lot of mono limbs have massive amounts of glass in the limb tip area, and a responsible amount of grinding could remove quite a lot.
If this really is factory authorized service, I don't think it should affect your warrantee. Also whatever they say, if your limb breaks, but you have drilled holes in the riser for an accessory, they can't void the warrantee for that I shouldn't think. In other words the alteration would have to be in the area of the break, which of course in this case is the future concern. You could have a pro who really knows what he is dong here, and has the competence to make this kind of alteration, but the dings to the riser don't inspire confidence in me.
If this really is factory authorized service, I don't think it should affect your warrantee. Also whatever they say, if your limb breaks, but you have drilled holes in the riser for an accessory, they can't void the warrantee for that I shouldn't think. In other words the alteration would have to be in the area of the break, which of course in this case is the future concern. You could have a pro who really knows what he is dong here, and has the competence to make this kind of alteration, but the dings to the riser don't inspire confidence in me.
03-04-2002, 09:40 AM
#7
Nontypical Buck
Thread Starter
Join Date: Feb 2003
Location: East Central ILLinois USA
Posts: 1,595
RE: Forge Bow Bad Experience! /Question?
Ossage; Correction;; where the cable comes in contact with the limb is where the limb opens to a V to house the cam. I have always really liked this bow but just feel that I have had some poor customer service and feel that I have been fed some BS and misinformation by the dealer and the company also advertised on their web site about a new limb exchange program for my bow, what they say is that for $50.00 plus shipping and handeling I can purchase new limbs for my bow to increase the poundage on my bow.I have peaked out on my bow at 50lbs and want to increase the poundage on my bow and was told this is a bow that will grow with you. I was also told this by the dealer when my husband bought me the bow. But what they didnt tell us is that this would not apply to my bow because i am shooting the solo cam, what they didnt tell us is that i would also have to buy new cams for the bow and switch over to a two cam bow.Well heck if im gonna do all that then why not just buy a whole new bow!!!!!Well I did speak with the company about the bow and they said yes they did instruct my dealer to grind down my limb. And they did try to reasure me that the limb integrity has not been compromised and to take the bow back to the dealer and have him reserve my string. ( NO THANKS ILL PASS ON THAT )I felt that they were talking down to me. They also told me that my warrenty has not been voided since they have autherized the dealer to do the work. Told me this isnt the only forge bow that they have had to do this to. HUMM:is this maybe a design flaw? They told me no, it was all due to the fact that I was using the wrong rest on my bow!? Thats when I decided okay I just give up no more dealings with the company or the dealer.Just gonna have to think long and hard about what to do next.<img src=icon_smile_sad.gif border=0 align=middle>
03-04-2002, 09:45 AM
#9
Typical Buck
Join Date: Feb 2003
Location:
Posts: 882
RE: Forge Bow Bad Experience! /Question?
I think that if the dealer or company wants to keep your business they should send you a new bow. Id tell them that. If not Id look at other companies with a better reputation and track record. Im sorry to here about your misfortune lady forge.
03-04-2002, 09:46 AM
#10
Fork Horn
Join Date: Feb 2003
Location: Kenosha, Wi USA
Posts: 499
RE: Forge Bow Bad Experience! /Question?
The wrong rest on your bow?!? What the heck does that mean? Are you using some different drop away or MZE that could be pulling/pushing on the cables?
I've got similar stupid answers from other manufactures as well when asking technical questions. Some of the people that answer the phone don't have a lot of expertise or knowledge in this area. You need to get past the "first line" of the phone front.
Edited by - Black Frog on 03/04/2002 10:48:41
Edited by - Black Frog on 03/04/2002 10:57:09
I've got similar stupid answers from other manufactures as well when asking technical questions. Some of the people that answer the phone don't have a lot of expertise or knowledge in this area. You need to get past the "first line" of the phone front.
Edited by - Black Frog on 03/04/2002 10:48:41
Edited by - Black Frog on 03/04/2002 10:57:09