Pavomesa

This is true and I can understand and respect that. I would be happy to send them the offending part back, even at my own expense. But I wish they would reciprocate and send me a good workable part as well so I'm not shut down while they try to figure out who screwed up my equipment and why. I went through this game with Steve Hornady and eventually got a good set of dies from them with his admission that their machinest screwed up. But meanwhile my new pistol was shut down due to no ammo for over a week. I wasn't real happy with Steve and won't buy any more Hornady dies even if the story ultimately had happy ending.

bigcountry

Holy cow, I sent out that sizer on 2/1/08 and got it back yesterday, 2/8/08. I sent it thru the post office from MD to CA, and don't know how they got it back in 8 days with a replacement. Figured sure it would be 3 weeks.

shewe

can't beat that. competition such as it is....i think most of the companies that supply reloading supplies do their best to keep us happy.

slpbobr

I lost a part to my Pro 2000 press, and they replaced it free of charge for the part and shipping. I told her I lost it, and that it wasn't broke, she told me that it had a life time warranty and that they would replace it. I recieved it 2-3 days later.

With service like that, how can you buy anything that isn't green?

skeeter 7MM

RCBS CS from my perspective has been excellent.Ie recently; Ireceiveda used 505 scale whichthe leveler foot was broken, the scale is several years old I paid nothing for it and expected to pay for thepart but NCand sent to me prepaid (CA to Canada).

backyardreloader

i have had really good luck. you will probly have them in a couple days.

redgreen

RCBS is top notch for customer service. I am on a first name basis with them. If anyone complains about RCBS, the problem is theirs. If I have a problem with something and call, the problem is resolved instantly, and the replacement is sent out that night.

flutedchamber

I have dealt with RCBS for over 41 years and never have had a bad experience with them.

Pavomesa

Flute, I think that's long enough we can start to see a "trend" here. I too started with them ages ago on an RCBS Jr. press and have used their dies almost exclusively since, plus getting the A-2 press and later the Rockchucker. NEVER had a bad product from them. The A-2 was my favorite and I hate myself for selling it. I never dreamed they would discontinue it...but it was just too much machine, so they shrank it and thus the Rockchucker was born. The Rockchucker will handle 95% of anything that can be done...so I guess that's good enough.

flutedchamber

Same here. I started with a Junior. Not quite as strong as a Rockchucker, but like a sports car compared to a one ton pickup truck. Both go down the road, one is faster and handles better, the other carries a heavier load. I too wish I still had my Junior press.

About 5 years ago I bought an A-4 new in box. It was old stock but was never taken out of the box. It's great for case forming and 50 caliber work.