[QUOTE=Murdy;4116180][QUOTE=rockport;4116108]
Just seems like at $200 for barrel it would be good business to just throw it on for free.

Ive spent thousands of dollars with savage.

It just seems like a good way to lose business to gain a few bucks IMO.......I'll still buy Savage but not as loyally as I would had they really taken care of me.

They said "approximately $36" to put the barrel on. Yeah I thought about that and I think that is actually a better way to do it. It just sounds better to me.

Better yet, sell the barrels for $200 and have a "standard" installation fee of $36, $50 or whatever should cover it and shipping. That way, Rockport, or any other customer, can look up the price of a barrel and install/shipping price if they decide they want Savage to do that also. Rockport (and other customers) would know exactly what the costs are without having to tie up a sales/service person from the company and Savage would probably be able to increase work productivity with less phone calls working up the chain of command to supervisors.

Odds are, they would draw more business, both for the barrels and for installs and for a much improved customer service. Americans are kind of funny about stuff like this--WE like doing repeat business with a company that we can trust and that takes care of us by valuing us as customers. Maybe some of the other manufacturers should consider this also. (Uhh, Remlin, cough, cough, cough).

Yeah they won't just sell you a barrel. You have to send your gun in. The whole thing was way over complicated.

I just called to see how much it would cost to have a new barrel put on. All they had to say was $236 dollars and we would have been done and I would have been happy.

I still don't understand why the estimate is "approximately" shouldn't they know how much they charge for this? They kept saying "we don't know what all is wrong with the gun" and I kept saying "I'm not asking you what all is wrong with the gun. I just want the price to get a new barrel put on" and they just kept telling me "we won't know until it gets here" then I tell them "I understand if it gets there and something else is wrong it will cost more but I just want to know how much you charge to put a new barrel on" then around in circles we go.

I can't believe they expect people to commit without a price. Its a $500 gun. I gotta know the price to decide if I want to have it fixed or just buy a new one.

I'm wanting the youth stock for it so it fits better when I have layers of clothes on. The stock is $100 plus shipping.

I can go to the store and buy a new gun with the youth stock for $500 so I need a price to decide if this is even worth messing with.

Barrel---$200
Instal---$36
New stock--$100
All the shipping--$50-$60

$386-$396
or
$500 to just go get a new one and I could probably make up the difference parting the old one out.

If you can get a new one for $500. Then I would you still don't know if there is any internal damage to the action of your gun. For about $200 more then coast of barrel installation, stock, and shipping you get a brand new gun. You could always use the old ones for parts for your personal use or part it out.

I guess I can see the various points being made on this thread, but I would also offer this. Rockport is lucky as he** he's still here to gripe about Savage prices/service when he could very easily be disfigured or dead and not able to even register this complaint. I think I'd be praising Savage for putting out a great product that very probably saved his life after he made a very big mistake with that gun that could have been fatal! Just a quick warning for those not familiar with what would be considered as similar to or identical to what is called a squib load and that is if any gun fires unlike it normally does sound-wise, do not put another load in it until the barrel is checked. I'm very surprised that with the slug lodged in the barrel that when he touched the next one off with that big obstruction that the gun didn't blow up. Hey Rockport, you now only have 8 lives left, LOL!!!

Ive never done anything but praise Savage in the past and even now. That is why a shoot savage. I have nothing bad to say about the quality. None the less I'm not impressed with their customer service.

Its scary how easy the mistake was to make with hearing protection in. The gun doesn't have much recoil anyway and I don't even notice recoil in a hunting situation,

Looking back I knew what happened right afterwards but the noise difference just didn't alarm me at first with ear plugs in.

Yea, I know you really like Savage and that explanation of how that could happen with earplugs and in a hunting situation is understandable. Just thank your lucky stars that it wasn't a major castrophe like would usually be the case with an obstruction like that. Were you wearing brown shorts after it happened, LOL?!

Yeah I did, At first I was shocked because after I figured out what had happened I couldn't find any damage what so ever. I was starting to doubt whether that is actually what happened. Then when I cleaned the gun I found the ring inside the barrel and then I found the slight bulge on the outside of the barrel confirming that is what happen.

I work in the ammo industry and preventing this exact scenario is the absolute #1 priority. I wish I had brought the shell home with me to see exactly what happened. Whether it was a moisture problem or a flash hole problem etc.

Oddly enough Ive just recently started wearing hearing protection when hunting. I still only use it when I have plenty of time to get ready to shoot.

Maybe if you tell Savage what happened they'll make you a paid spokesperson for the quality of their product!

Bought a 300wsm model weather Worrior and it shot like 2" groups I noticed about 2" down barrel from crown that the rifling looked kinda funky almost like they stopped and started again but the riffling didn't match up... Anyhow I sent it back to them and they shot my rifle in a controlled set up and shot 1.56" group and sent it back and said have a nice day jack wagon... I traded it and swore I'd never buy another... I bought a browning abolt with boss and it's the best shootin rifle I ever shot!!!