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Broken Wheel Replaced - No Charge!

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Old 11-10-2004 | 02:53 PM
  #1  
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Fork Horn
 
Joined: Jan 2004
Posts: 252
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From: Eldon, MO
Default Broken Wheel Replaced - No Charge!

Just thought I would pass along another company that treats their customers well!!
I bought a Big Foot Folding Game Cart 13 months ago, recently
broke a wheel ( thats a long story ) I contacted the company
planning to buy a replacement wheel. I was asked how long I had it,
I told them I had it for 13 months. They said well it had a years
warrenty (I didn't even know that) and they would make it good.

I received my wheel, and they even paid the shipping!

Their products are listed at www.ardisam.com
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Old 11-10-2004 | 04:03 PM
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Giant Nontypical
 
Joined: Aug 2003
Posts: 7,103
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From: The OH-IO
Default RE: Broken Wheel Replaced - No Charge!

It's always great to hear a company standing behind their products.

Especially extending the warranty a month or so for you.[8D]
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