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Rage customer service
So I sit down to replace blades on a bunch of my 2blade heads, today.....and I get the screw stripping thing I hear a lot of people talk about on a few heads. I was also able to replace a few.
So....I call Rage and talk to "Jenny". I tell her my issue....and she says "send 'em back. We'll replace them for you." I offer to send her the replacement blades (I have them, here) and she just says "Nope....we'll replace those from here." I told her I'd wait 'til the end of the season and try to make sure I'd identified all of them....and could send one batch. "Fine"! Now how do you beat that? |
RE: Rage customer service
Now how do you beat that?
Not need the customer service in the first place.[8D] |
RE: Rage customer service
How can you beat that: They could just send you all new free heads with no questions askedand all!! Haha you asked!!
But no thats great that they are backing there product and taking care of ya!! Thats the best way to keep a customer for sure!! |
RE: Rage customer service
The best way to keep a customer is to have good customer service, Trevor.
And I didn't even have to say....."My daddy bought it!"[8D] |
RE: Rage customer service
ORIGINAL: GMMAT So I sit down to replace blades on a bunch of my 2blade heads, today.....and I get the screw stripping thing I hear a lot of people talk about on a few heads. I was also able to replace a few. So....I call Rage and talk to "Jenny". I tell her my issue....and she says "send 'em back. We'll replace them for you." I offer to send her the replacement blades (I have them, here) and she just says "Nope....we'll replace those from here." I told her I'd wait 'til the end of the season and try to make sure I'd identified all of them....and could send one batch. "Fine"! Now how do you beat that? |
RE: Rage customer service
I ain't trading down for anyone, Dop....BH's or not.;)
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RE: Rage customer service
ORIGINAL: GMMAT The best way to keep a customer is to have good customer service, Trevor. And I didn't even have to say....."My daddy bought it!"[8D] My daddy bought me my rages.:)[:-] |
RE: Rage customer service
ORIGINAL: TEmbry Why pick a fight out of nothing? My daddy? How many guys do you know that registered a business with their local city and county at 17 years old? Honestly, there are still kids out there who work for most of what they have. My parents do me great, but I work for the majority of my stuff, and am damn proud of it. Ive been mowin yards for 8 years now, its bought mea truck, all the hunting gear I could ask for, and the freedom to not have to work for a chain store/fast food. Not claiming to be rolling in the dough, Im a drop in the ocean when it comes to lawncare around here, my goal for next year is to bump it up to $15k gross. Its cool to play the age card, just don't lump me in with the rest of my lazy "gimme" attitude peers, because you couldn't be farther off. However, that's impresseive to hear. That's also coming from someone your age. ;) I work for all my hunting gear and all my "toys". I love my job, I work at an archery shop. I have had handouts though, and I'm grateful for it. I don't depend on it though. I love the age card too :D |
RE: Rage customer service
ORIGINAL: GMMAT And I didn't even have to say....."My daddy bought it!"[8D] Jeff I knew you lived below the cornbelt but didn't know you hit there too. ;);):D:Djus messin bud. |
RE: Rage customer service
ORIGINAL: Matt/TN ORIGINAL: TEmbry Why pick a fight out of nothing? My daddy? How many guys do you know that registered a business with their local city and county at 17 years old? Honestly, there are still kids out there who work for most of what they have. My parents do me great, but I work for the majority of my stuff, and am damn proud of it. Ive been mowin yards for 8 years now, its bought mea truck, all the hunting gear I could ask for, and the freedom to not have to work for a chain store/fast food. Not claiming to be rolling in the dough, Im a drop in the ocean when it comes to lawncare around here, my goal for next year is to bump it up to $15k gross. Its cool to play the age card, just don't lump me in with the rest of my lazy "gimme" attitude peers, because you couldn't be farther off. However, that's impresseive to hear. That's also coming from someone your age. ;) I work for all my hunting gear and all my "toys". I love my job, I work at an archery shop. I have had handouts though, and I'm grateful for it. I don't depend on it though. I love the age card too :D How many 20 year old Mail Men do you guys know?;)[8D] |
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