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Old 11-19-2008 | 04:13 PM
  #5  
Dopler
Fork Horn
 
Joined: Nov 2007
Posts: 306
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Default RE: Rage customer service

ORIGINAL: GMMAT

So I sit down to replace blades on a bunch of my 2blade heads, today.....and I get the screw stripping thing I hear a lot of people talk about on a few heads. I was also able to replace a few.

So....I call Rage and talk to "Jenny". I tell her my issue....and she says "send 'em back. We'll replace them for you." I offer to send her the replacement blades (I have them, here) and she just says "Nope....we'll replace those from here."

I told her I'd wait 'til the end of the season and try to make sure I'd identified all of them....and could send one batch.

"Fine"!

Now how do you beat that?
I'll tell you how you beat that, you say, Jenny, you sound like a charming young lady, how about I take you out for dinner somenight this week? Bring some broadheads along for me while you're at it?
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