Lumenok Customer Service---Excellent
01-28-2008, 05:44 AM
#1
Nontypical Buck
Thread Starter
Join Date: Jan 2006
Location: Wilmington NC
Posts: 4,919
Lumenok Customer Service---Excellent
Ok,
I was out shooting my vegas round and took thelumenok with me out to shoot. I had literally shot it about 6 times, by it self, in no groups. The next shot the nok broke and sent the arrow flying wild. I was upset that I spent $10 on a nok to shoot it 6 times, before it broke.[:@] Well, I e-mailed Burt Coyote, not expecting a response, like most companys now days. THis morning there was an e-mail in my inbox that said. "If you will please forward your address to me and the shaft size, I would lik to replace it." I was shocked. I just thought I would say KUDOS Burt Coyote, on outstanding customer service.
Brent
I was out shooting my vegas round and took thelumenok with me out to shoot. I had literally shot it about 6 times, by it self, in no groups. The next shot the nok broke and sent the arrow flying wild. I was upset that I spent $10 on a nok to shoot it 6 times, before it broke.[:@] Well, I e-mailed Burt Coyote, not expecting a response, like most companys now days. THis morning there was an e-mail in my inbox that said. "If you will please forward your address to me and the shaft size, I would lik to replace it." I was shocked. I just thought I would say KUDOS Burt Coyote, on outstanding customer service.
Brent
01-28-2008, 07:58 AM
#3
Nontypical Buck
Join Date: Oct 2007
Location: Wentzville, MO
Posts: 1,375
RE: Lumenok
I grew up just down the road from these guys. The shop is right there in a town of no more than a couple hundred people in the middle of corn fields. These guys are as down home as you can get. Doesn't suprise me at all.
01-28-2008, 08:41 AM
#4
Giant Nontypical
Join Date: Feb 2003
Location: North Lima Ohio & Clarion Pa
Posts: 6,453
RE: Lumenok
ORIGINAL: Oneshot7
Ok,
I was out shooting my vegas round and took thelumenok with me out to shoot. I had literally shot it about 6 times, by it self, in no groups. The next shot the nok broke and sent the arrow flying wild. I was upset that I spent $10 on a nok to shoot it 6 times, before it broke.[:@] Well, I e-mailed Burt Coyote, not expecting a response, like most companys now days. THis morning there was an e-mail in my inbox that said. "If you will please forward your address to me and the shaft size, I would lik to replace it." I was shocked. I just thought I would say KUDOS Burt Coyote, on outstanding customer service.
Brent
Ok,
I was out shooting my vegas round and took thelumenok with me out to shoot. I had literally shot it about 6 times, by it self, in no groups. The next shot the nok broke and sent the arrow flying wild. I was upset that I spent $10 on a nok to shoot it 6 times, before it broke.[:@] Well, I e-mailed Burt Coyote, not expecting a response, like most companys now days. THis morning there was an e-mail in my inbox that said. "If you will please forward your address to me and the shaft size, I would lik to replace it." I was shocked. I just thought I would say KUDOS Burt Coyote, on outstanding customer service.
Brent
01-29-2008, 06:38 PM
#10
Nontypical Buck
Join Date: Feb 2007
Location: Allegany County Maryland
Posts: 1,977
RE: Lumenok
Glad to hear it is getting solved for you!!!
Ohhhhh but if you want to have lighted nocks without the problems,BUY TRACER NOCKS!!!!
Then you will have no need to call customer service!!!
Ohhhhh but if you want to have lighted nocks without the problems,BUY TRACER NOCKS!!!!
Then you will have no need to call customer service!!!