I received my Summit X5 today and just can't figure out how to put the bungee cord on. It comes with One S-hookcorrect? Or did I lose one?I'm really starting to freak out and would truely appreciate any help on the matter. ( Go easy as I have 2 left hands)! Thanks so much.

The instruction picture isn't clear enough for me to see.

is there a loop on one end???

Hunter06...Yes there is a small loop on one end. The other end looks pretty much the same but with a S-hook on the little loop

You are missing an S hook. You are supposed to hook the two hooks together around the tree.

are you talking about the bungee for the stirrups or something else???

By the looks at this pic, you are definitely missing a S hook.

Doefever-

That sounds like the bungee that goes behind your heels as you climb. It's not supposed to have hooks on both ends. Send me an email to [email protected] and I'll have a customer service rep email you a pic of what it's supposed to do. If I need to send an instructional DVD, just let me know.

Will @ Summit

Now THAT is customer service!!

Summit has great customer service!