BOWTECH... NEVER AGAIN !!
 

14 march 2007[/b] bought an allegiance 2007.
On the day of purchased, me and the dealer noticed vibrations on the bow
Found the cams to be rubbing on the branches.
April 2nd[/b] send back the bow to Bowtech for exchange or repair.
Mai 14[/b] ( 7 weeks later) [/b]I call Bowtech to see if they sent the bow back, but refused to answer saying that consumers cant have access to that info ???
Mai 21 st[/b] (8 weeks later),[/b] I was p1ssed…Get to make a guy from Bowtech talk and I explain to him and the situation … long delay and explain to them that I am penalised for buying a bran new defective bow.
They respond, that they will replace everything on the bow except the riser, and send it back. And If I would want not to wait anymore, I[/b] would have to pay the express delivery…
June 6th [/b](10 weeks later)[/b] I send a 1 day delivery express post[/i] letter personally to The Vice president of sales of Bowtech. Mr Bob Dunn. On the letter, I explained it all, and asked him what he would do to make sure I (as a consumer get the quality product I expected to pay for and to end the delays !)
June 20th,[/b] (12 weeks later)[/b] I get my bow, BADELY REPAIRED with the cams so close that a piece of papercould hold between the cam and the branches. All they did was badely repair the cams. My dealer got charged 80 $ for the cams and they state a note saying that the bow and signs of dry fire ???!!!!!!!!!!! (probably a technician covering for his bad assembly mistakes.
Insulted, and betrayed, I call the Bowtech warranty department to get a explanation and they refuse to talk to me..
June 22nd, [/b]I shoot 12 arrows and notice the cams are leaning… That’s it for me ! Bowtech is over . Disgusted, I bring the bow back to the dealer for him to sell it used. I will probably loose half the money but at this point I would touch a Bowtech with a 100 foot pole.[/b]
I ordered a HOYT [/b]
To this Day, The Vice president of sales never answered the letter…It says a lot about a company when Senior management doesn’t care about their consumers….. (Let that one ponder for a minute…)[/b][/ul]

After 2 Bowtech’s, That’s the end of it …never again! Its all over the web forums, people are changing, limbs and are having problems with cams rubbing , limb torque etc… Bowtech doubled their expansion and cut their quality and service in half…Producing a lot of lemons….
Already a big buzz going around about their bad service and quality..
It’s a question of time before archers realize not to get caught up with marketing and go back to the basics of good quality bows like Hoyt and Mattews.. In all the tournaments, shooting ranges, dealers and archers I speak, everybody is refusing to follow Bowtech….

Thinking about buying a Bowtech ??? Beware, Check your cams, ..

To often we get stuck on a model and get tunnel vision by neglecting to properly try out and test other bows.
Stop and look around, read posts,specs, talk to archers, see who’s winning the tournaments, Look at what the champions are shooting and try other bows that are build on quality and reliability.
Make sure you buy quality get a Hoyt or a Mattews, (no one is complaining about them and the champions are all shooting withthem…

RE: BOWTECH... NEVER AGAIN !!
 

Cams on my 2007 Allegiance are fine.

Cams on one of my good friend's 2007 Allegiance are fine.

Sorry you got a raw deal, but your shop really should have done more for you IMO.

RE: BOWTECH... NEVER AGAIN !!
 

I'm having a warranty repair taken care of on my Diamond, (by Bowtech), right now. I left the bow with the dealer a couple of weeks ago and should have it back this week. I would have had it back already but for an accident at the shop. I have called Bowtech a couple of times to talk with the warranty and customer service departments. I was always given the info I was after and treated with courtesy. Yes my bow had a problem,(split limb), but what manufacturer doesn't have an occasional problem? As far as who shoots what in compitition ,well, I could care less. I'll continue to shoot what feels good to me not what someone is paid to shoot through a sponsorship deal. And some manufacturers pay alot more to have people shoot thier bows than others do. Sorry about your problem with Bowtech but after having dealings with them in the past couple of weeks I have to wonder how your end of the conversation went. EDIT: I also wonder why, if on the day of purchase, you and the dealer noticed the problem, well, why did you ever leave the store with that bow?

RE: BOWTECH... NEVER AGAIN !!
 

My end of the conversation was objective and professional.

Yes I did get good service last year when I called technical support for my Tomkat .. But on this one the have dropped the ball..

RE: BOWTECH... NEVER AGAIN !!
 

Yes I agree on that one, I should of never took it out of the store...I the dealeradded spacers the next day and did every thing to fix it before we sent it back..

RE: BOWTECH... NEVER AGAIN !!
 

It sounds like they may have done so. I don't understand though. I've had good luck with my dealings with them. I guess I'll wait 'til the bow is back in my hands to be sure.

RE: BOWTECH... NEVER AGAIN !!
 

What they did to you was just wrong. [:'(]

RE: BOWTECH... NEVER AGAIN !!
 

Bowtech makes quality products, and all bow companies have there problems, but if your saying there customer service treated you this way then they are wrong, and since you sent a letter to one of the suits someone if not him should of contacted you

RE: BOWTECH... NEVER AGAIN !!
 

But isn't there a big buzz about several disgusted customers for mathews and hoyt? Especially with matthews new limb pocket (or lack of) design. And with hoyts floatings yoke and cam leans? At least thats what I notice.

I realize your upset and sounds rightfully so. So therefore, your on a quest to try to harm bowtech as bad as possible with webposts, same as the disgusted mathews and hoyt owners. But I have yet to see a bowtech dealer have so much issues dealing with bowtech's warranty. It just doesn't sound right.

RE: BOWTECH... NEVER AGAIN !!
 

I almost wonder how much of this problem took placebetween the dealer and Bowtech - before you ever came into the picture.

RE: BOWTECH... NEVER AGAIN !!
 

I think it is hard these days to invest in an expensive bow setup and when something goes wrong, the manufacturer becomes abscent.

So if Robin Woods wants to use us as a shoulder to cry on....then that's ok. It is an open forum.

RE: BOWTECH... NEVER AGAIN !!
 

You may even want to question the dealer as much as you question BowTech

RE: BOWTECH... NEVER AGAIN !!
 

My local bowtech dealer warned me when I was looking at the new bows this spring about service from bowtech.He stated he would never sell them if it was not for the walk in that ask for them.He complained about very poor service everytime he needed a warrenty repair.I've tried to keep that to my self to avoid the mud slinging.I feel for you brother.That was hard earned money spent,and you should have been treated better.

RE: BOWTECH... NEVER AGAIN !!
 

You are one of the first people that I've read anything about having that kind of trouble out of BowTech. If everything went down the way you said, I would be moving to a different company also. Don't worry, there are plenty of good bow companies out there. This is probably the most competetive the bow industry has ever been.

I have a BowTech and will probably buy another one, unless I have any problems like you had.

RE: BOWTECH... NEVER AGAIN !!
 

It's shame that U went thru all that, but you should have never walked out of the store w/that bow. Anytime a bow is making a strange noise or vibration, or you gut is warning U, there probably is a real problem w/the bow. The proshop owner should never have let u out his store w/that bow. Granted, Bowtech should have treated u better. I dealt w/Bowtech tech support in the past, they even called me back. I do agree that Bowtech has grown may be a little to fast & are not concentrating on their quality as much as they used to. That's what happens when a company springs up like that. But I do have to say that I absolutely love my 06' Tribute, & would recommend Bowtech to anyone.

RE: BOWTECH... NEVER AGAIN !!
 

Well im glad you made the right decision, and bought a HOYT!!!!!

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I would suggest that you forward this link on to Pat Dinan over at Bowtech customer service. The man is very proffessional and will deal with you fairly. For every horror story about Bowtech like this there will always be twice as many glowing reviews. Hard to get to the bottom of things sometimes. I and everybody I know have always had excellent service from Bowtech.

RE: BOWTECH... NEVER AGAIN !!
 

Pat left him his email addy to contact whether he has or not I don't know. This is not the only place he has made this exact post. Looks like copy and paste is working well;)

RE: BOWTECH... NEVER AGAIN !!
 

You got the point... Waiting time and warraty quality wasnt there.

There is so much a man can endure....No playing around going back and forth, Bowtech has concluded.

I took my loss, the intent of making this post public was not to resolve my problem...I've went high enough for that..

No disrespect to anybody, we should all have fun shooting and sharing our passion. But if it would have happened to you....

In any event it's over. I ordered a new bow.
Treat the next ones better...Hope this post does just that.

RE: BOWTECH... NEVER AGAIN !!
 

Kind of Figured that!!;)

RE: BOWTECH... NEVER AGAIN !!
 

I agree with the guys saying you shouldn't have taken the bow out of the place in the condition it was in the first place. My dealer gave me a new bow out of the box, checked overeverything and had me shoot it for about an hour before leaving the shop to make sure everything was in great shape. Sounds like you dealer screwed you andyou allowed him to by leaving with the bow in the condition it was in. Was the bow new out of the box when he handed it to you? Where there any accessories already on it or did it look like it was fired before you shot it?

When he got toadding spacers shortly after that to fix a brand new bow you should have told him you wanted it replaced. If he saw that when you bought it he should have replaced it instead of even making you go through the warranty department. He also shouldn't have did repair work on a brand new bow.

I bet you even bought your Hoyt off of him after that too? The dealer is more to blame in this than Bowtech and you allowed him to dupe you and now you are ripping on the company.

It's your right to vent but make sure you vent in the right direction. You should be complaining about the dealer selling you a bow in that shape. He could have a history with Bowtech of returning bows like this and that may explain your treatment.

Bowtechreplaced my bow when I had a cam rubbing issue in a week.Each time I've called customer service they've been very friendly and helpful. They have a good relationship with my dealer and it showed in how they treated me. The only thing they said they would not do was ship the bow directly to me.

Yes, there are some minor issues with the bow that I had to work out myself. However, it's not as bad as having to go to a split yoke system or something like that to correct cam lean on Hoyts or the problem with the cams lobe tearing the heck out of the serving on the Matthews. Both are great companies and I'm not knocking them. Just stating what I've heard and seen with both manufacturers.


Just my $2.00 worth.

RE: BOWTECH... NEVER AGAIN !!
 

Robin Woods,

I'm sorry to hear about the problems you've experienced.

If you'll please forward me your dealer's name and location, I'll try to get to the bottom of this and see what has happened here i.e. dealer/distributor issue or a probleminternally.

Please e-mail the info at [email protected]

Regards, Pat

RE: BOWTECH... NEVER AGAIN !!
 

Sorry to hear about you bad exprerience. It looks like BowTech Shooter may be able to clear things up for you.
I have luckily never had to deal with any issues on any of my bows except an AR I had once that had a limb split. Took some time, but they gave me a brand new bow. Not too bad.
Usually, my pro shop makes everything good. Never had any issues w/ my Mathews though! :)
I have never owned a Bowtech, but here all nice things. My buddy has a Justice & Tribute and loves them. No problems... yet! I hope everything works out for you.

RE: BOWTECH... NEVER AGAIN !!
 

Man, I've had the complete opposite experience. I had to replace the strings and cables on my pro 38 dually. Only problem was that the specs weren't listed in their guide. Kinsey's called bowtech who couldn't find the specs either. Apparently the pro 38 dually was actually a limited run prototype for the following years black night. Bowtech then went directly to the lead designer of the bow who checked his specs for string and cable length and sent them directly to the dealer. I was extremely pleased and surprised that bowtech went to such measures just to get the string length for me. Sorry to hear you had a bad experience but I tend to agree with the others in that it may have rested more on the shop than bowtech. Who's to say that bowtech wasn't correct in their dry firing claim. I've seen many people dry fire bows in shops by accident and put them right back on the rack. Sometimes the dealer doesn't notice and other times they ignore it and sell the bow anyway figuring that when the next person comes along and buys it they'll let the warranty take care of it.

RE: BOWTECH... NEVER AGAIN !!
 

After reading all this the conclusion is obvious:

This is a dealer/pro-shop problem.
Your pro-shop did not take care of you and it sounds like
he has some bad history or problems with Bowtech.

I hope you got your Hoyt from a different establishment.

P.S. You don't send a letter to upper managment directly, you keep calling the numbers and ask to speak to the person in charge and work your way up that way. Of course, that doesn't necessarily pardon a lack of response.

RE: BOWTECH... NEVER AGAIN !!
 

Aint the first time ive heard something go wrong with a Bowtech.

RE: BOWTECH... NEVER AGAIN !!
 

Ive heard horror stories for just about every bow manufacturer out there, from deffects to performance issues to costumer service problems. If the bow you purchased wasdeffected at time of purchase, the dealer should take it back for a full refund, or bowtechshould fix it and have it shooting the way it should. It may take a little temper and throwing a bit of a hissy fit but sometimes you gotta do what you gotta do to get what you want. I promise you that the last thing a dealer or manufacturer wants these days is to loose business.

RE: BOWTECH... NEVER AGAIN !!
 

my wife and i both own bowtechs me a gaurdian her an allegiance,they both shoot great,and havent had any problems.sorry to hear about your problems with them,but i would definitely make the dealer pay me back for that one.

RE: BOWTECH... NEVER AGAIN !!
 

The whole story is not being told here I suspect. There's 3 places where the blame lies if this is a factual story, you, the dealer,or Bowtec. It would just totally shock me to see anyone from Bowtec act in the manner you described. I have never ever heard of anything even remotly approching this from Bowtec. That's my story and I'm sticking to it;).

RE: BOWTECH... NEVER AGAIN !!
 

My bow is in a PSE as I type. I jsut hope nothing like that happens... Got me worried about my baby

RE: BOWTECH... NEVER AGAIN !!
 

I agree. I am a Darton dealer, and a good friend of mine is a die hard Bow Tech shooter as is his son. He had a bow issue with his sons Aleagence. He took it back to his dealer, and they looked it over and put a new string on it. He took the bow home and his son shot the bow several times. The bow still wasn't right and he took the bow back to his dealer. The dealer had the boy shoot the bow a few times for him, and said that there was nothing wrong with it the boy just had target panic. He was very up set, and I said i really didn't know if I could help him, but would try. He brought the bow over to my shop, and we looked it over. The first thing I noticed was the cam dots were not the same. There were 5 on one side, and 7 on the other. I also noticed there were no nock on the string out by the cams. I know that Bow Tech puts these on, so I called bow tech. They said that it must of been a different string if it didn't have the nocks on it. I explained that I wasn't the Bow Tech dealer, and told them the story.I also told them that there were only two days until the IBO shoot. They were very cool about the whole thing, next day aired the strings nocks and all specs I needed. We got the bow set up and it shot great. He went on to win his shoot. Sorry for the long winded story, just wanted to let you know that problems aren't always the company. Oh yea this is also the same dealer that is too close to me so I can't sell Bow Tech. If he continues on the same road though I think there will be an opening soon.:) I love the Dartons, but would be very happy to pick up Bow Tech.

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I have to agree with MeanV, I have mailed several times with Pat at Bowtech and he kindly helped me along ( even with the dumb questions I had as a Belgian novice )...
I shoot a tomkat and I can't say I heard any bad things about it over here. Even the Hoyt shop where I go to buy arrows and stuff tells me I have a decent rig.....


Frank Belgium

RE: BOWTECH... NEVER AGAIN !!
 

All I know is I switched to mathews several years ago and have never had a problem. I did call to ask about upgrading 1 of my older bows to new features and happened to ask the name of the polite helpful customer service rep and it turned out to be matt mcpherson! Needless to say,I was impressed that the head of company was actually answering the phone-talk about a hands on approch! He invited me to tour the plant sometime and I'm a nobody.

RE: BOWTECH... NEVER AGAIN !!
 

Sounds like you have only urself and the guy who sold u the bow to blame.You should never ever left the pro shop with that bow!

RE: BOWTECH... NEVER AGAIN !!
 

PSE

RE: BOWTECH... NEVER AGAIN !!
 

I had almost the same problem with Bowtech a year ago. My cams started leaning on my 2006 Tribute and rubbbing the inside of the limbs. I took it to my dealer and they said it needed new cams and axles. They talked to bowtech while I was there but the Bowtech person thought (without seeing the bow) that it only needed new limbs. my dealer said send both limbs and the cams and axles. The bowtech person said OK and expect it within a week. 3 weeks later (i was pissed off)the limbs come in nothing else. my dealer put the limbs on and still the problem persisted. Repeated calls to bowtech from my dealerwere unanswered for more than I week as I waited for the cams to come in. Finally he got through and ordered the cams again. Another month passes by, and my cams and axles finally came in-problem solved.
Bowtech almost lost a good customer and if it happens again-I'm done with them. I emailed bowtech and somebody called me and said she would forward my email to the appropriate people and I would be contacted again. Guess what- that never happened.
I was two months waiting on a simple repair. After reading your problem its obvious that Bowtech isn't too concerned with their customers' satisfaction like they say the are.

RE: BOWTECH... NEVER AGAIN !!
 

"Bowtech...never to begin with"

RE: BOWTECH... NEVER AGAIN !!
 

Well, I recently had a problem with my '05 Diamond. After a few weeks of dealing with a pro shop that had me going in circles I called Bowtech. I got fast, positive results. When I called I got sent to voicemail. I got a call back about 15 minutes later. Upon completion of airing my complaints, I was told that he,(the customer service rep.), would look into it. 10 minutes later the shop called. My bow would be ready the same day and they would throw in an extra set of limbs as well.
In my eyes Bowtech took care of business and they did it in a rapid manner. I won't have any problem with buying another of thier products.

RE: BOWTECH... NEVER AGAIN !!
 

Boy, every other post of yours is bashing bowtech. Did the owner sleep with your wife or something?:D

RE: BOWTECH... NEVER AGAIN !!
 

Gee..when its about another bow brand no one seems to care about the bashing. But the minute something is about Bowtech the fights start. Im not bashing them, but ive heard of too many things about Bowtech that i wouldnt think of getting one. Just my opinion.