Yep, almost sounds like they mixed up an incoming repair with the barrel/action you were to receive. Maybe they will overnight you a replacement. That is what I would ask for - a brand new replacement overnight and a pre-paid call tag to ship this one back ---at your leisure.

Randy might still help if you asked him.

A buddy of mine just bought a new muzzleloader. He had his mind set on the T/C Omega until talking to the owner of the gun store. The store owner told him that he had seen more than a few broken triggers on the Omega. My buddy ended up going home with a Winchester Apex Magnum.

Thunder - I have a backup, a .50 Lymans GPR that has served me well the last 15 years.

UnderC. - OK, I give. Excuse my ignorance, but who is this Randy fellow and how can he help? Does he work at T/C? (And, uh, realize of course… that, uh, I’ve basically told him I don’t want his help; but then if replacement barrel number 3 shows up defective…)

Ballistic - How do the triggers break? How do you break an Omega' s trigger?

As for the triggerless replacement barrel - I' m still shaking my head. I didn' t ship it today. I spent the day chasing birds, or rather I chased my dog who was chasing birds. All in all an enjoyable day for everyone.

I’ll give T/C the benefit of the doubt and work with them to rectify the situation. It’s just a wee bit frustrating and tends to wear on man’s good concience.

See you in church.
Bugs

I can' t tell you how they break for sure. My buddy was just told that they do. Judging from the picture of the broken trigger on the barrel they sent you it' s a pretty cheap cast piece. I would think steel or even billet aluminum would be a lot better. I would imagine if this really is a problem somebody is already making a nice replacement trigger.

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I' m really surprised that T/C has screwed up like this.They have always been very reliable with all the dealings I' ve had with them in the past.They' ll make it good.Since time is a big factor and it' s their mistake I would make sure they send it to you overnight next day.If you can return your T/C for a refund I' d go with a Knight Disc or a Ruger M77/50.
Ruger Redhawk

This is amazing.

It is not T/C' s fault YOU did not take the time to find this gun in stock, and waited 2 months for one to come in. Demand for this model far exceeds production capacity-- and has since its release. First come, first served.

While your scans of the packing slip may amuse you, they offer no useful information. Nowhere is it shown that you even have a defective barrel- much less that you were even shipped one with a broken trigger. You ASSUME that to be the case.

OF COURSE the serial number could be a lower number than on the rifle. Warranty barrels are made as a fixed percentage of production-- like any other manufacturer.

If you don' t think that UPS can snap a sintered metal trigger, you' ve not seen them gouge bolt assemblies on NIB, double-boxed Browning A-Bolts like I have. Have you ever been to UPS, and watched the piles of boxes fly off of jammed conveyor belts? I have, and it is not pretty. Have you asked T/C to file a claim with UPS?

You need not scream like a wounded hamster-- does T/C EVEN KNOW about this problem yet? If you received a NIB gun that was defective, that' s easy . . . return to place of purchase for refund in unfired condition. You didn' t do that.

Your musings about the prices of accessories may be of interest to yourself, but you KNEW what they cost BEFORE you bought them, didn' t you? That has little to do with your snapped trigger. Really, how is the cost of your scope even remotely related to anything?

Rather than drifting off on a tangent that does NOT resolve the situation, posting letters to T/C they have not even seen yet on the Internet, if you REALLY want to get the situation resolved:

FAX YOUR PROBLEM LETTER TO:

" CUSTOMER SERVICE MANAGER"
Thompson / Center Arms
1(603)332-5133

Follow it up with a phone call Monday AM.


In the testing of the last thirty plus muzzleloaders, there is NO single company that has never shipped me a defective part of some sort. Also, no major firearms manufacturer that has not done the same in the last thirty years.

As to customer service in smokepole land: Thompson and Knight have stood clearly above the rest of the pack by a huge margin, with Austin & Halleck going above and beyond as well. Thompson is the only company that ships their guns with what can be called a proper owner' s manual, though Austin & Halleck has recently done an excellent job.

Why not forget the incidentals, and address the situation? Thompson needs to be informed for starters. No company can psychically fix problems they have no way of knowing EVEN exist. It is a pity that this comes at busiest time of the year for this industry-- but at least expend your efforts with Thompson to get it resolved. Isn' t that what you want?

Like it or not: you made a fine purchase.

Randy, I think it isn' t necessary to give bugs11 a scolding to add to his woes. The man bought a rifle that quickly developed a problem, T/C apparently made a good faith effort to get him a replacement in fairly short order, but the bottom line is that bugs still has no functioning Omega to use. No matter how that trigger got broken or wound up missing, it isn' t bugs' fault. How he bought the original rifle is of no real concern to us.

So, if you can help, HELP. [>:] All the rest just adds to his grief. I still think a phone call to T/C service might work wonders in getting him a good replacement and the shipping should be on their dime. They can handle the expense.

What' s the deal, is it raining up there? You are supposed to be chasing pheasant and breaking up dog/raccooon fights.

A fax to T/C as described, and a Monday AM phone call gets the ball rolling. Thompson needs to be aware of the current situation to fix it.

If the phone call results in no satisfaction, e-mail me the particulars to me at [email protected]-- and I' ll do my very best to expedite the matter.

Fair enough, Conical King, Titan of Twist, Lord of Lead, and Prince of Planometry?

Yes indeed, ol' Nanuk of the North, but what about dem birds? Did you smash your alarm clock?