Originally Posted by rafsob (Post 3862563)

Well after hearing your problems, I hope I never have to use their customer service!

Quote:
"When I met them they really never even saw a ML before. Very nice people and willing to learn."

I think I have heard it all when their excuse is that they have to learn the ML business, after they have been producing rifles for some years now?! Now I think I have heard it all, Grouse!!!

Originally Posted by TNHagies (Post 3862591)

While that seems crazy on the face, many times it works out better. Teaching people without preconceived notions is most of the times much more sucessful. When I hire people, (which is almost weekly) I don't look for those with the most experience in the field. I look for teachable people who are willing to work. I don't work for Knight but I do work for a fortune 500 company so I can see that could be the direction they were/are going.

7 to 10 days is unfortunate. But given they are starting back up and the demand they had/have on thier products right now, I can undestand the delay as well. I'm not making excuses because I have no need to defend them. But I don't see any cause for major concern at this point. But heck, that's just my $0.02.

Originally Posted by Grouse45 (Post 3862593)

Lol.....you guys are really funny sometimes. The only people that got hired from the old Knight Rifles is Gordy Edwards and Sam. Nobody else from the old company is there. As a matter of fact, Sam isn't even involved in the new Knight rifles.

Originally Posted by EndeavorShooter (Post 3862594)

You make a valid point and when i did the hiring, i was the same way. But, you have to know your product to teach the new help. it seems they do not!

7-10 days to get out items that are supposed to be in stock, is just plain redicolous. If they plan to make it, it seems they need big changes and the sooner the better.

Originally Posted by EndeavorShooter (Post 3862599)

between this and they didn't know anything about MLers, is supposed to make people feel better about what they are buying? Now that is funny sh!t, right there.

Originally Posted by Muley Hunter (Post 3862568)

They need to hire more help. I wouldn't put up with that kind of service.

Every time I order something. The last thing I say to them is..........when will this ship? I'll cancel the order if I don't like the answer. Unless i'm in no rush at all to get it. (hardly ever)

Originally Posted by EndeavorShooter (Post 3862606)

You are just a reject grouse, where is your usefull info, unless you are posting an advertisement for Knight. you just post stupid BS! So as in the past, you should really think about what you do, before you try to come down on someone else for the same BS.

However letting us know that knight, knows nothing about MLers, has been very usefull.... TYVM!!!!

Originally Posted by TNHagies (Post 3862591)

While that seems crazy on the face, many times it works out better. Teaching people without preconceived notions is most of the times much more sucessful. When I hire people, (which is almost weekly) I don't look for those with the most experience in the field. I look for teachable people who are willing to work. I don't work for Knight but I do work for a fortune 500 company so I can see that could be the direction they were/are going.

7 to 10 days is unfortunate. But given they are starting back up and the demand they had/have on thier products right now, I can undestand the delay as well. I'm not making excuses because I have no need to defend them. But I don't see any cause for major concern at this point. But heck, that's just my $0.02.