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-   -   Knight Disapointment !!! (https://www.huntingnet.com/forum/black-powder/351719-knight-disapointment.html)

builder459 10-17-2011 05:36 PM


Originally Posted by donjose (Post 3862539)
What I am saying is its time for them to get some customer service reps that understand Knight Rifles products, and hire some people to get orders out sooner!!
Cause shipping in 10 days for all products is crazy and not being able to answer product questions is even worse

7-10 days before they ship items other than there rifles is excessive for any business and it should be made crystal clear on there web site that this is there policy.

Muley Hunter 10-17-2011 05:42 PM

They need to hire more help. I wouldn't put up with that kind of service.

Every time I order something. The last thing I say to them is..........when will this ship? I'll cancel the order if I don't like the answer. Unless i'm in no rush at all to get it. (hardly ever)

Nimrodder 10-17-2011 05:47 PM

Maybe you shouldn't have waited till the last minute to order your stuff. My guns are ready to go long before the season starts. Just thinking outloud hear but I don't rely on anybody but myself when it it comes to my hunt.

EndeavorShooter 10-17-2011 05:49 PM


Originally Posted by Grouse45 (Post 3862549)
I understand your frustrations and they are working on getting better. When I met them they really never even saw a ML before. Very nice people and willing to learn.

That comment kinda says it all, and they are putting them together and shipping them out the door.... it would not make me warm and fuzzy to order a product from people that do not know their own product.

donjose 10-17-2011 05:55 PM


Originally Posted by Nimrodder (Post 3862573)
Maybe you shouldn't have waited till the last minute to order your stuff. My guns are ready to go long before the season starts. Just thinking outloud hear but I don't rely on anybody but myself when it it comes to my hunt.

Understandable,
I figured it would be here last Friday and get sighted in Sunday and be ready to roll. I mean the other three companys I orded from were her Friday..Like I said had I seen 7 to 10 days till they ship I would have done something different. I will say this unless the gun breaks the only thing I will order from them ever again is the 52 cal sabot since they are only sold to knight..

donjose 10-17-2011 05:56 PM


Originally Posted by EndeavorShooter (Post 3862574)
That comment kinda says it all, and they are putting them together and shipping them out the door.... it would not make me warm and fuzzy to order a product from people that do not know their own product.

You took the words out of my mouth :arms:

chaded 10-17-2011 05:57 PM

Can you imagine how the interview went when they hired these people lol. "Knight - So yeah what do you know about muzzleloaders? "Future employee - ummmmm whats a muzzleloader???" "Knight - You are just what we are looking for!! Your Hired!!"

donjose 10-17-2011 06:00 PM


Originally Posted by chaded (Post 3862578)
Can you imagine how the interview went when they hired these people lol. "Knight - So yeah what do you know about muzzleloaders? "Future employee - ummmmm whats a muzzleloader???" "Knight - You are just what we are looking for!! Your Hired!!"

Thats Funny I dont care who you are,
I need to laugh after all the crying I was doing!!!

EndeavorShooter 10-17-2011 06:03 PM


Originally Posted by chaded (Post 3862578)
Can you imagine how the interview went when they hired these people lol. "Knight - So yeah what do you know about muzzleloaders? "Future employee - ummmmm whats a muzzleloader???" "Knight - You are just what we are looking for!! Your Hired!!"

What do you expect from a plastics company? Maybe guns should be bought from a gun mfg. :confused0024:

TNHagies 10-17-2011 06:15 PM


Originally Posted by chaded (Post 3862578)
Can you imagine how the interview went when they hired these people lol. "Knight - So yeah what do you know about muzzleloaders? "Future employee - ummmmm whats a muzzleloader???" "Knight - You are just what we are looking for!! Your Hired!!"

While that seems crazy on the face, many times it works out better. Teaching people without preconceived notions is most of the times much more sucessful. When I hire people, (which is almost weekly) I don't look for those with the most experience in the field. I look for teachable people who are willing to work. I don't work for Knight but I do work for a fortune 500 company so I can see that could be the direction they were/are going.

7 to 10 days is unfortunate. But given they are starting back up and the demand they had/have on thier products right now, I can undestand the delay as well. I'm not making excuses because I have no need to defend them. But I don't see any cause for major concern at this point. But heck, that's just my $0.02.


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