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Originally Posted by donjose
(Post 3862539)
What I am saying is its time for them to get some customer service reps that understand Knight Rifles products, and hire some people to get orders out sooner!!
Cause shipping in 10 days for all products is crazy and not being able to answer product questions is even worse |
They need to hire more help. I wouldn't put up with that kind of service.
Every time I order something. The last thing I say to them is..........when will this ship? I'll cancel the order if I don't like the answer. Unless i'm in no rush at all to get it. (hardly ever) |
Maybe you shouldn't have waited till the last minute to order your stuff. My guns are ready to go long before the season starts. Just thinking outloud hear but I don't rely on anybody but myself when it it comes to my hunt.
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Originally Posted by Grouse45
(Post 3862549)
I understand your frustrations and they are working on getting better. When I met them they really never even saw a ML before. Very nice people and willing to learn.
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Originally Posted by Nimrodder
(Post 3862573)
Maybe you shouldn't have waited till the last minute to order your stuff. My guns are ready to go long before the season starts. Just thinking outloud hear but I don't rely on anybody but myself when it it comes to my hunt.
I figured it would be here last Friday and get sighted in Sunday and be ready to roll. I mean the other three companys I orded from were her Friday..Like I said had I seen 7 to 10 days till they ship I would have done something different. I will say this unless the gun breaks the only thing I will order from them ever again is the 52 cal sabot since they are only sold to knight.. |
Originally Posted by EndeavorShooter
(Post 3862574)
That comment kinda says it all, and they are putting them together and shipping them out the door.... it would not make me warm and fuzzy to order a product from people that do not know their own product.
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Can you imagine how the interview went when they hired these people lol. "Knight - So yeah what do you know about muzzleloaders? "Future employee - ummmmm whats a muzzleloader???" "Knight - You are just what we are looking for!! Your Hired!!"
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Originally Posted by chaded
(Post 3862578)
Can you imagine how the interview went when they hired these people lol. "Knight - So yeah what do you know about muzzleloaders? "Future employee - ummmmm whats a muzzleloader???" "Knight - You are just what we are looking for!! Your Hired!!"
I need to laugh after all the crying I was doing!!! |
Originally Posted by chaded
(Post 3862578)
Can you imagine how the interview went when they hired these people lol. "Knight - So yeah what do you know about muzzleloaders? "Future employee - ummmmm whats a muzzleloader???" "Knight - You are just what we are looking for!! Your Hired!!"
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Originally Posted by chaded
(Post 3862578)
Can you imagine how the interview went when they hired these people lol. "Knight - So yeah what do you know about muzzleloaders? "Future employee - ummmmm whats a muzzleloader???" "Knight - You are just what we are looking for!! Your Hired!!"
7 to 10 days is unfortunate. But given they are starting back up and the demand they had/have on thier products right now, I can undestand the delay as well. I'm not making excuses because I have no need to defend them. But I don't see any cause for major concern at this point. But heck, that's just my $0.02. |
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