cva - SLOoooowCRAPPY!- service let me down!
06-19-2007, 04:38 PM
#11
Dominant Buck
Join Date: Feb 2003
Location: Wisconsin
Posts: 21,193
RE: cva service let me down!
Not meaning to slam anyone but when my T/C 1X scope went out on me, I called the company and was told all the people were busy and they would call me back. Well that was 5 days ago and still no call back from Thompson Center. So I took it on my self to simply mail the scope in registered, according to the instructions in the warranty. I see by tracking numbers they have received the scope, but I still have not receive a phone call...
06-20-2007, 08:56 AM
#15
Dominant Buck
Join Date: Feb 2003
Location: Wisconsin
Posts: 21,193
RE: cva service let me down!
New trip to the big city I am going to check out a Burris and a Nikon 1X and see what kind of deal my friend will make me... Then when the T/C comes back, maybe throw that on a Renegade or a Hawkins.
06-20-2007, 02:28 PM
#16
Dominant Buck
Join Date: Feb 2003
Location: Wisconsin
Posts: 21,193
RE: cva service let me down!
Fed Ex showed up today with a brand new scope. Thompson Center must have decided it was easier to replace then to repair. I want to get that mounted and the next rain get out and see if I can fog it up again...
06-20-2007, 04:51 PM
#18
Nontypical Buck
Thread Starter
Join Date: May 2003
Posts: 2,175
RE: cva service let me down!
Dont be such a quitter. You called them 15 minutes before they closed. I know i want to get out of work as soon as that clock hits dead on. Give them a call a lot sooner and ask for Mark.
ORIGINAL: frontier gander
Dont be such a quitter. You called them 15 minutes before they closed. I know i want to get out of work as soon as that clock hits dead on. Give them a call a lot sooner and ask for Mark.
Dont be such a quitter. You called them 15 minutes before they closed. I know i want to get out of work as soon as that clock hits dead on. Give them a call a lot sooner and ask for Mark.
. this was my dads gun and they damaged the barrel. i want an answer as soon as possible. your gonna tell me they cant get the gunsmith on the phone who worked on it? i have talked to the gunsmiths at thompson center several times. i never had to have thompson center call me back. they always told me to just send it in. they probably dont make there own optics so i could see a delay in service. cva customer service is no where near what i get from the other companies mentioned. just my own facts.
06-21-2007, 02:30 PM
#20
Nontypical Buck
Thread Starter
Join Date: May 2003
Posts: 2,175
RE: cva service let me down!
dave calls me back at lunch time and leaves a message. hurray! i call him back around 2pm and he is out of the office for the day again. where do i get this job? if i worked for a major firearms company i would be little more into my job than this. message #4 and friday will be a week.