Not meaning to slam anyone but when my T/C 1X scope went out on me, I called the company and was told all the people were busy and they would call me back. Well that was 5 days ago and still no call back from Thompson Center. So I took it on my self to simply mail the scope in registered, according to the instructions in the warranty. I see by tracking numbers they have received the scope, but I still have not receive a phone call...