knight customer service
11-15-2002 | 08:07 AM
#1
Thread Starter
Joined: Feb 2003
Posts: 188
Likes: 0
From: valley bend wv USA
knight customer service
I have an american knight rifle and something in the trigger broke i called knight and with no questions they said they would ship a new trigger mechanisn out to me. They just bolt on. they asked me to send the old one back when the new one arrived you dont find thay kind of service with many companies today
11-15-2002 | 02:19 PM
#2
Typical Buck
Joined: Feb 2003
Posts: 826
Likes: 0
From: Wabash, IN
RE: knight customer service
I agree Mike.
I and everybody that I know who has had to deal with them have been well satisfied..........that means alot when you go to looking for a new shootin' iron!
"Every moving thing that liveth, I give unto you as meat" (Gen 9:3)
Trust God..........but keep your powder dry!
I and everybody that I know who has had to deal with them have been well satisfied..........that means alot when you go to looking for a new shootin' iron!
"Every moving thing that liveth, I give unto you as meat" (Gen 9:3)
Trust God..........but keep your powder dry!
11-18-2002 | 01:04 PM
#3
Nontypical Buck
Joined: Feb 2003
Posts: 3,901
Likes: 0
From: Warren County NJ USA
RE: knight customer service
I AGREE WITH YOU BOTH.
I HAVE A OLDER KNIGHT .50 CAL MODEL BK-92, WELL I HAD ORDERED THRU BASS PRO SHOP THE #209 CONVERSION KIT FOR THIS GUN, BUT THE PROBLEM WAS THAT THE CAPPER WASNT MADE FOR THE RECIVER OF THE BK-92. I CALLED KNIGHT, AND THEY UNDERSTOOD AND HAD A THE CAPPER I NEEDED AND CHARGED ME NOTHING WHAT SO EVER, NOW ITS NOT THE MONEY, ITS THE POINT THAT MY GUN IS 10 YRS OLD AND THEY BACKED UP THERE PRODUCT, AND LOOKED OUT FOR A CUSTOMER, THATS WHY I WOULD BUY ANOTHER KNIGHT AFTER THE NEW YEAR.
I HAVE A OLDER KNIGHT .50 CAL MODEL BK-92, WELL I HAD ORDERED THRU BASS PRO SHOP THE #209 CONVERSION KIT FOR THIS GUN, BUT THE PROBLEM WAS THAT THE CAPPER WASNT MADE FOR THE RECIVER OF THE BK-92. I CALLED KNIGHT, AND THEY UNDERSTOOD AND HAD A THE CAPPER I NEEDED AND CHARGED ME NOTHING WHAT SO EVER, NOW ITS NOT THE MONEY, ITS THE POINT THAT MY GUN IS 10 YRS OLD AND THEY BACKED UP THERE PRODUCT, AND LOOKED OUT FOR A CUSTOMER, THATS WHY I WOULD BUY ANOTHER KNIGHT AFTER THE NEW YEAR.
11-19-2002 | 04:28 AM
#4
Nontypical Buck
Joined: Feb 2003
Posts: 1,068
Likes: 0
From: Indiana
RE: knight customer service
I've dealt with Knight, Thompson Center, and Traditions.
Their customer service is all good. Maybe it's because the peop;e who run the companies are regular people, who understand that when a guy needs a gun part, he needs it NOW. Also, word of mouth is the best advertising. It woeks both ways. They want happy customers, and in most cases it doesn't cost that much to satisfy them. Way cheaper than an ad on ESPN.
Their customer service is all good. Maybe it's because the peop;e who run the companies are regular people, who understand that when a guy needs a gun part, he needs it NOW. Also, word of mouth is the best advertising. It woeks both ways. They want happy customers, and in most cases it doesn't cost that much to satisfy them. Way cheaper than an ad on ESPN.
