Things has taken a turn for the best!!!

Today, I received a letter from Apple Archery--reversing the decision made by the owner's daughter.
They're sending me out a new Laser Light and the charges are also covered by them. (I had already shipped back the malfunctioning light to them on Tuesday).
I am now convinced that I was wrong reacting and judging a company only by one of it's associates---my sincere apologies.

Unfortunately, that associate happened to be the owner's daughter--someone who should have lead by example, image and leadership. Qualities very absent in that individual.
I never thought someone in that position would have reacted they way she did. Reminds me of a house sittng on the roof.

Instead, a Lady by the name of 'Holly' stepped up to the plate and offered her assistance and resolved what had turned out to be a horrible experience into one, that will leave no scars.
It is most unfortunate I had not dealt with Holly in the first place as this would never have happened.
It's amazing, the difference 'one person' can make.
Every cloud has a 'silver lining' that silver lining is now known as 'Holly'.
I now publicly extend my heartfelt appreciation for her support and the hand she has extended in resolving an issue that begun so terrible--but ended completely opposite.
Again I say a special 'thank you' to her, for being there went I needed the help.
PS. I would also like to thank the Moderators and the Board Members of HuntingNet for allowing me the opportunity to express my experience.
God Bless!!