Bummer. I'll keep it in mind and voice my displeasure with Apple when I get the chance.

FWIW. This is for anyone who deals with the public.

I have literally given business to one of my suppliers totaling 100's of thousands of dollars because of their policy to always make me happy, and they have. I just tonight convinced another costumer to buy from them. Do you know what good costumer service is worth these day's. A LOT!