I agree with Bigcountry that it should have been right before it left the factory.I don't care who it is sooner or later a defective product will slip through QC.It's nice to know there are still some companies who care about their customers.I know T/C,Knight and Ruger have top notch customer service.It's unfortunate that defective products do slip through on ocassions, It's just nice knowing someone cares enough to correct the defects.

Ruger Redhawk