I would send it in to them and have the limbs x-rayed . I had a brand new hoyt I drew it back with out and arrow and the string loop broke nocked all the strings off the cams. Took it to the proshop and it had cam lean, every thing looked good axles were strait limbs looked good cams looked good chouldn't figure it out so I sent it back to hoyt they x-rayed the limbs and all four were crked on the inside I would have never of known. and the cams were slitlly bent so my 2cents is send it off better save then sorry.