I've owned 2 Intensity's for 3 years now and Have had no problems what so ever....not even a string break on either......very good bows for the money.....I was a staff shooter for 12 yrs. so I take good care of my bows.....I've owned many bows from this company when they owned Oneida bows.....never had an issue ever with either company then as well......if you are hard on your bows and require a lot of service......you may want to just get a bow from your local pro-shop so you can get repairs the same day......but if your like me and can work on your own....Firebrand bows are a good choice very easy to take care of......quiet,accurate,stable, and very reliable.....I love mine !!