A few days ago I was looking for the information on my scope that I bought a couple of years ago. I couldn't find any of the books and couldn't find the information that I was looking for on the Swarovski site.
I contacted Swarovski through the email and asked if they could help with some information. Within three days of when I sent the email I got a package in the mail from Swarovski. It was all the books and information on my scope that I had lost.

Thanks to them.....that is good service.