I guess maybe there is a difference between "maxing out" the limbs (and they should perform better there) until there is contact, and trying to get an extra 10 fps. (or whatever) by tightening them really tight!
Maybe the guy is trying to shift blame to you, maybe he thinks if they aren't tightened too much that the new set of limbs will last. Kinda hard to tell from the computer.[&:]
I haven't been paying really close attention, but it seems to me that all of the Bowtechs that have been involved in this "rash" of splitting limbs (even Buck Magnet's false alarm, LOL) have been new 2004 models with the pivoting limb pockets, no?