I went to an Archery shop today to get my bow looked at and tuned because the arrows weren't flying correctly. The short of it is this. The guy who helped me spent two hours identifying what the problem was tweaked, adj and spent some serious one on one time with me. He cut 14 of my arrows and put in inserts and made sure everything was ok before I went on my way. Get this he only charged me for the inserts! This guys customer service was the best I've ever seen. My daughter wants a bow I know who I'll be going to for the set up. Check this place out at www.bowforit.com he is located in Wycombe Pa. The name of the shop is Bow For it.