How do you get this to work?

I have this rest on a PSE firestorm lite. The fletchings are hitting the rest.

I've had it in the shop several times, but still no solution. It's obvious the guy at the shop I go to doesn't know how to set it up right, in my case. I have seen him put this rest on other bows and have the same problem, but I've also seen him put this rest on and have no problem. He keeps telling me not to worry, but he's not the one paying to re-fletch arrows every month. It also makes it impossible to paper tune.

He has the main bolt in the third (3) hole from the end, and he has the rest arm in the back hole, and the other end attached to the cabel card. The rest rises almost an inch when at full draw, and is below the shelf when not drawn, so it should be out of the way.

He put mole hair on the rest arm, and the fletchings cut it to pieces. I'm even getting black marks on the fletchiings now.

I haven't been able to find anybody else in my area that actually knows how to get this rest to work, and need some expert advise.

Thanks