Ground hunter,

I'm glad they are working with you to resolve the issue. It almost seems you need to send them a nasty to get a responce. That is what it took for me to get a simple question answered. 3 days after emailing them about rechargeable batteries without a responce I sent a follow up semi nasty asking what was wrong with their cs and why they were ignoring my original request for info. needless to say they got the email and responded in about 4 hours. Why couldn't they have just answered me in the first place[:@]

I hope they get everthing squared away for you though.